Engineer V (Network Engineer)

Job Posting:         

#00001159

Opened:               

10/18/17

Closes:  

Open Until Filled

Position Title:      

Engineer V (Network Engineer)

Class/Group:

2155/B25

Military Occupation Specialty Code:  

12A Army, 50 Coast Guard

FLSA:     

Exempt

Number of Vacancies:

1

Division/Section:

Operations / Network Operations

Salary Range:

$5833.00 - $7750.00 / monthly

Duration:

Regular

Hours Worked Weekly:     

40

Shift:     

Days

Travel:   

Occasional

Agency Address: 

300 W. 15th Street, Austin Tx 78701

Work Location:   

1001 W. North Loop, Austin TX 78756

Web site:

www.dir.texas.gov

Refer Inquiries to:              

Human Resources

Telephone:

(512) 463-5920 or (512) 463-6015

HOW TO APPLY:

  • Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
  • You must create a CAPPS Career Section candidate profile or be logged in to apply
  • Update your profile and apply for the job by navigating through the pages and steps
  • Once ready, select “Submit” on the “Review and Submit” page.

APPLICANTS MUST PROVIDE IN DEPTH INFORMATION IN THE EXPERIENCE & CREDENTIALS SECTION TO DEMONSTRATE HOW THEY MEET THE POSITION QUALIFICATIONS.

Applications are not accepted at the agency.  Resumes are not accepted in lieu of the application. Incomplete applications may result in disqualification of applicant.

Interview Place/Time:

Candidates will be notified for appointments as determined by the selection committee.

Notice:

Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

EQUAL OPPORTUNITY EMPLOYER

The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations.

THE OPPORTUNITY

The Texas Department of Information Resources serves a wide spectrum of customers including State of Texas government agencies, county or local government offices, and public education entities of all sizes. When your publicly funded organization requires voice, data, wireless, video, or Internet services, DIR’s Telecom unit makes procuring these services easy and cost-effective. DIR contracts with vendors to provide Telecom Services such as wireless, conferencing and managed services. Since pricing is negotiated with the full-volume buying power of the State of Texas, we’re able to provide highly competitive rates and service levels for wireless, conferencing and managed services. Managed Services include network optimization and management of voice and/or data networks.

The individual in this role will perform advanced network engineering work to support the State of Texas DIR Network as well as customer networks through Inner Agency Agreements. Work involves planning, interpreting, organizing, and performing engineering projects and activities. Provide guidance to Network Specialists working to establish technical standards.  Assists with developing network policies; guidelines, procedures, rules, and regulations; establishing priorities, standards, and measurement tools for determining network modification requirements in support of meeting established goals and objectives.  Will assist clients and peers with planning for data services and equipment. Coordinates and evaluates engineering activities and reports on accomplishments. Maintains documentation for the DIR engineering department. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

WHAT WE DO

The ideal candidate will have the ability to highlight their strengths in the following functions:

  • Implements and configures routed and switched data networks.
  • Assists internal resources for optimal data network design and adherence to State of Texas client policies. 
  • Assists with the planning, management and implementation of data services and data network for clients. 
  • Project Manages complex data technology design, data network design, and equipment proof of concept implementations.
  • Assures documentation for engineering network is maintained and kept up to date. 
  • Coordinates data upgrade, implementation and test plans.
  • Consults with client organizations to understand their business and technical needs. Represents the agency at business meetings, customer network meetings, conferences.
  • Performs as the customer’s consultant for all of Clients data technology related to services. 
  • Performs level three technical supports and escalation for telecommunications and data issues within the State of Texas. 
  • Performs routine backup and archival of files containing equipment configuration information. 
  • Creates and maintains productive relationships with supplies of telecommunications services to increase knowledge about new network services and equipment. 
  • Performs configuration of routing protocols ie.  OSPF, EIGRP, and BGP.
  • Performs configuration of switching protocols, ie. Spanning Tree.
  • Provides technical support to peers and other State agencies.  
  • Performs related work as assigned.

EDUCATION

Graduation from an accredited four-year college or university with major course work in engineering or a related field. Experience and education may be substituted for one another on a year for year basis. (High School diploma or equivalent certificate required)

EXPERIENCE & TRAINING REQUIRED

  • Ten (10) years of experience with routed data and switching design, configuration and implementation
  • Five (5) years of full time experience in a data engineering capacity working with senior management

EXPERIENCE & TRAINING PREFERRED

  • Industry certification related to routing, switching, security, operating systems, etc. are preferred

KNOWLEDGE, SKILLS & ABILITIES

  • Knowledge and implementation of TCP/IP, static and dynamic routing protocols,MPLS,  ATM, SONET, DWDM,Frame Relay, ISDN, and RPR, security products, router and switching products
  • Knowledge in complex data technologies, networking technologies, and standards
  • Knowledge and understanding of wireless networks. ie. Ruckus/Cisco/Meraki
  • Knowledge and strong understanding of data routing services, configuration and implementation
  • Knowledge and understanding network monitoring tools. ie. Solarwinds/Spectrum CA
  • Skills in planning, organizing, tracking and coordinating multiple projects
  • Skills in telecommunications principles, procedures, and terminology
  • Ability to develop and interpret policies and procedures with management
  • Ability to maintain a strategic and operational understanding of the existing infrastructure and its relationship to the business
  • Ability to effectively manage priorities and demonstrate excellent organizational skills including follow through and customer service abilities
  • Ability to understand, follow, and convey brief oral and/or written instructions
  • Ability to communicate effectively with management in a high stress, dynamic work environment
  • Ability to communicate both verbally and in writing; in a clear and concise manner
  • Ability to present recommendations in an effective manner and demonstrate subtlety and tact in resolving interpersonal issues
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels including agency management, direct supervisors, co-workers, internal and external customers
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
  • Ability to work a flexible schedule to meet required deadlines
  • Ability to work under pressure and exacting schedules to complete assigned tasks
  • Ability to comply with all agency policy and applicable laws
  • Ability to comply with all applicable health and safety rules, regulations, and standards

COMPUTER SKILLS

  • Experience in the use of a personal computer to complete tasks
  • Proficiency in word processing and spreadsheet software (preferably Microsoft Word, Outlook, and Intermediate to advanced Excel) 
  • Must be able to learn new programs quickly

OTHER REQUIREMENTS

  • Regular and punctual attendance 
  • Criminal background check

WORK ENVIRONMENT

  • Frequent use of personal computer, copiers, printers and telephones 
  • Frequent standing, walking, sitting, listing and talking 
  • Frequent work under stress, as a team member, and in direct contact with others 
  • Occasional bending, stooping, lifting and climbing
  • Occasional travel 
  • Occasional overtime