CALIR Services

Frequently Asked Questions (FAQ)

Computer Assisted Legal and Investigative Research (CALIR) Services Contracts


  1. Will the vendor continue to invoice the customer under the old contract until we transition?
  2. Does the customer need to issue a Purchase Order Change Notice (POCN) or new Purchase Order (PO) to extend the current services?
  3. When can the customer expect to transition?
  4. What are the new rates?
  5. What does the customer need to include on the PO for the new services?
  6. Are there any changes to the vendor system(s) that the customer needs to be aware of?
  7. The customer may need to take the decision to transition to the new contract before their commissioners’ court, judge, council, etc. Can the customer obtain background, pricing, and any other relevant information for them to obtain approval?
  8. Will there be any training/outreach on the use of the new contract?
  9. How should a customer handle system performance, vendor, invoicing, or other contractual issues? Is there a point of contact at DIR?
  10. Are agencies required to adhere to the Senate Bill 20 threshold requirements to make purchases through the CALIR contracts?
  11. Do we need to submit a SOW in the DIR SB20 Review portal for this purchase?

1. Will the vendor continue to invoice the customer under the old contract until we transition?

Yes, vendors under the current Council on Competitive Governments (CCG) contract may continue to invoice under that contract during a transition period beginning May 1, 2017 and ending August 31, 2017, or until the customers transitions to the DIR contract, whichever is earlier. Should you need a reference to the contract language regarding the transition, please visit the DIR Website or contact Aubrey Carver for a copy of the contract.

2. Does the customer need to issue a Purchase Order Change Notice (POCN) or new Purchase Order (PO) to extend the current services?

Customers will need to issue a new PO when they transition to the DIR contract. A POCN may need to be considered under their current agreement if the term of their existing agreement with the vendor expires during the transition period. If the customer’s PO term does not expire prior to August 31, 2017, the customer should not need to issue a new PO until the transition to a new contract occurs.

3. When can the customer expect to transition?

Thomson Reuters d/b/a West Publishing Corporation (West) customers may transition at any time beginning May 2, 2017. LexisNexis customers may transition beginning on the effective date of a contract with DIR (expected by June 1, 2017). Any services being provided as part of a transition under the CCG CALIR contract will end on August 31, 2017.

4. What are the new rates?

Rates for West services can be found on the DIR website and searching by vendor name, or by searching related terms such as “CALIR” or “computer assisted legal research.” Rates for LexisNexis will be published after the effective date of the contract.

5. What does the customer need to include on the PO for the new services?

In addition to the standard required elements of a purchase order, the DIR contract number must be referenced on any PO in which the DIR contract is being utilized.

6. Are there any changes to the vendor system(s) that the customer needs to be aware of?

DIR does not anticipate any change to the vendors’ systems at this time that will affect customers.

7. The customer may need to take the decision to transition to the new contract before their commissioners’ court, judge, council, etc.  Can the customer obtain background, pricing, and any other relevant information for them to obtain approval?

Yes, DIR and the vendors will make contract, pricing, and product information available for the customers.

8. Will there be any training/outreach on the use of the new contract?

DIR CALIR vendors are committed to providing training for all of their products and services. Additionally, DIR will post the contracts, pricing and products on the DIR Contracts web page.In addition, DIR will be adding instructions in the How To Order area of the DIR website.

9. How should a customer handle system performance, vendor, invoicing, or other contractual issues? Is there a point of contact at DIR?

Answer: Customers should not experience issues regarding system performance, vendor, invoicing, or other contractual issues; however, in the event customers have questions regarding these matters, Points of Contact for the contracts will be available on the DIR Contracts web page.

10. Are agencies required to adhere to the Senate Bill 20 threshold requirements to make purchases through the CALIR contracts?

No. These contracts were entered into under but DIR’s purchasing authority rather than the Cooperative Contract procurement authority, therefore SB 20 thresholds do not apply.

11. Do we need to submit a SOW in the DIR SB20 Review portal for this purchase?

No. These contracts were entered into under but DIR’s purchasing authority rather than the Cooperative Contract procurement authority, therefore SB 20 thresholds do not apply.