General DIR Information
DIR's mission, executive bios, organizational structure, sponsored sites, site policies, e-newsletters, and more.
Policy and Planning
Guidance and ongoing, collaborative planning and reporting on statewide information technology priorities.
An overview of DIR's Cooperative Contracting process, which harnesses the bulk buying power of the state.
Data Center Services
Providing mainframe, server, network, data center and print/mail services for state agencies and universities.
Helping government and educational institutions ensure the integrity, availability, and confidentiality of information assets.
Products and services include CCTS telephone, TEX-AN voice and data services, plus wireless, conferencing, and managed services.
Providing payment processing, custom app development, technology and operations, customer service, marketing, and more.
Contains an extensive list of Frequently Asked Questions, organized by DIR program area.
Technology Solutions for Government and Education
The Texas Department of Information Resources (DIR) provides statewide leadership and oversight for management of government information and communications technology. The agency's executive director also serves as the chief information officer (CIO) for the State of Texas.
Our mission is to provide technology leadership, solutions, and value to Texas state government, education, and local government entities to enable and facilitate the fulfillment of their core missions. We facilitate and support government use of information and communications technology — everything from computers, Internet service, data storage, online applications, and much more — so that health, education, transportation, and other services are delivered to the citizens and businesses of Texas efficiently, economically, and innovatively.
The agency has received national, and even international, recognition for expanding and enhancing public sector service delivery through technology, and is the home of several award-winning programs. These programs include
- Texas.gov, the official website of the State of Texas, provides portal and payment services for Texas state agencies and eligible local governmental organizations, enabling them to cost-effectively conduct online business with their customers.
- The Cooperative Contracts IT purchasing program, which saved state agencies $275 million on IT purchases in FY2014; and
- The Data Center Services program, which was recognized in 2014 for its innovative governance model that gives our DCS customers a seat at the decision-making table for consolidated technology in two reliable, state-of-the-art, and secure data centers operated via a multi-vendor model.
Additional responsibilities and programs include providing
- Voice and data service to the Capitol Complex – the collection of state office buildings in and near Austin, Texas;
- A statewide telecommunications network that serves state and local government across Texas
- Strategic direction and collaboration around effective technology use in Texas state government
- Exploration, guidance, and recommendations for using traditional and developing technologies within in a public sector context
- Project management guidance and templates for small to large IT projects
- Data and network security tools, guidance, and education,
- And much more.
We are an agency of fewer than 200 full-time staff, governed by a board of directors appointed by the Texas governor, and led by a strong executive team. We encourage you to explore the rest of the site, discover ways that our programs can help save your organization time and money, and learn how Texas government organizations are innovating in serving constituents through effective use of today’s technologies.