Deliverables-Based IT Services (DBITS)

DBITS contracts provide deliverables-based, outsourced systems integration or application development projects, requiring acceptance of Statement of Work (SOW) and authorization for payment of milestone tasks. The value of any one SOW may not exceed $5 million for state agencies (or $10 million for non-state agency DIR customers, including institutions of higher education) including all extensions, renewals, and change orders.

DBITS benefits to Texas state and local government agencies and vendors:

  • Shortened lead times in procuring and contracting
  • Reduced cost
  • Flexibility to meet individual customer needs

Currently there are nine functional categories available under DBITS contracts. For a list and description of DBITS services available under DIR contracts and services program, please view the Available Deliverables-Based IT Services - DOCX (18 KB)

Information about file formats

DBITS Contracts should NOT be used for the following:

  • Procurement of any products (hardware and software)
  • Subscription licensing
  • Hosting services
  • Hourly rate services
  • DBITS services over $5 million for state agencies or $10 million for non-state agency DIR customers

DBITS Ordering Process

Step 1. Customers must complete a Statement of Work (SOW) that must be in the form contained in Appendix C.

Step 2. Use the Statement of Work template above and include the minimum suggested items such as:

  • Scope of work
  • Project risks, assumptions and constraints
  • Roles and responsibilities
  • Detailed description of deliverables
  • Acceptance criteria, including testing or period of review
  • Project completion criteria
  • Project schedules to be achieved by vendor
  • Relevant quality processes

Step 3. Customers should send the Statement of Work to at least three (3) vendors that offer the Technology Category requested.  State agency customers (not including institutions of higher education) must follow the purchasing thresholds specified in Senate Bill 20 and submit SOWs to DIR for review and approval both at the draft and final submission phases.  For more information about the purchasing thresholds and SOW requirements, please see:

Step 4. Vendors provide a written response. (Vendors may only respond to SOWs for the Technology Categories awarded under their contract.)

Step 5. Customers should negotiate pricing of deliverables directly with vendor.

Step 6. Customers and vendors may work together to improve the SOW.

Step 7. Customers may negotiate the terms and conditions of a SOW to suit their business needs, as long as the SOW terms and conditions do not conflict with or weaken the terms of the contract.

Click to learn more about Effective SOWs for DBITS - DOC (43.4 KB). 

For questions, please email Elizabeth Lopez or contact her by phone at 512-936-1428.