Telecom - Other Telecom Services

​DIR negotiates the contracts for Other Telecom Services such as wireless, conferencing, and managed services, which must be ordered through the actual providers. To place an order, check the status of an existing order or get additional information about available services follow the steps below:

  • First, find a contract with one of these services by entering a keyword or vendor name in the search box at the top of this page.
  • On the search results page, apply additional filters to refine your search, if needed.
  • Each contract contains specific how-to-order instructions.

Billing

For billing-related questions, start by contacting your vendor first. If additional assistance is required, please contact DIR Telecom Solutions team at telecom.solutions@dir.texas.gov