CCTS, TEX-AN, and Other DIR Telecom Services
State agencies in the Capitol Complex are required to use the Capitol Complex Telephone System (CCTS) for landline services.
All state agencies are required to use TEX-AN for telephone, Internet, data, and video services.
TEX-AN and other DIR-provided telecom services (wireless, conferencing, and managed services) are available to the following organizations:
State agenciesas defined by TGC 2151.002
Each house of the Legislature or a legislative agency
- Political subdivisions, including Counties, Municipalities, and Districts
- Public school districts
Institutions of higher education,
as defined by
TEC 61.003, which:
Engage in distance learning, AND
Receive federal funds for distance learning initiatives, per
TGC 2170.004 (5)
To determine if your private institution of higher education is eligible, please email the DIR Telecom Solutions Team at
firstname.lastname@example.org or call
Assistance organizations (as defined by
If you have questions about DIR Telecom eligibility, please email
email@example.com or call 512-463-7800 or toll free on 877-472-4848, option 4.