Enterprise Solution Services

​Did you know that of the 4,130 business applications in use in Texas, over half rely on hardware and software technology that is considered obsolete or inefficient? This outdated technology is challenging to maintain and frustrating to use; DIR works with agencies to investigate true solutions to these issues.

The Enterprise Solution Services (ESS) division’s mission is to provide Texas state agencies with strategic information technology guidance built on enterprise architecture, standards, collaborative communities, and awareness of technology initiatives.

ESS services

The ESS division provides services based on the enterprise architecture disciplines of business capability modeling, use case creation, requirements gathering, and related solution guidance. ESS provides technology assessments to Texas state agencies at no cost.

Facilitating inter-agency collaborative communities

The ESS team leads collaboration workshops, special interest groups, and discovery sessions with state agency business program owners and enterprise architects. These forums raise awareness of common needs and encourage discovery of solutions that work for everyone. Agencies that partner in joint solutions have the opportunity to leverage commodity or bulk purchases, shared resources, and reduced net investment of time and money.

Providing solution architecture guidance

These services include solution architecture guidance and mentoring, and the promotion of enterprise architecture practices. All guidance is informed by the tenets of the State Strategic Plan for Information Resources Management, and makes use of various DIR enterprise service offerings (such as Data Center Services, Texas.gov, and Telecommunications) where appropriate.

To learn more about Enterprise Solution Services, contact:
John Van Hoorn
Director, Enterprise Solution Services
512-463-9351

Previous ESS projects

Legacy Systems Study

During FY 2014, ESS began the technology inventory and analysis supporting 83(R) House Bill 2738, which required a Legacy Systems Study for all non-higher education agencies. This analysis and DIR’s recommendations were presented to the House Committee on Technology in October 2014, and spurred legislation supporting legacy modernization and shared services. Read the Legacy Systems Study — Public Report.

Current ESS projects

Legacy Modernization Strategy

ESS is developing a strategy to guide the state in legacy system modernization efforts. Read more about the Legacy Modernization Strategy project.

Application Portfolio Management pilot program

ESS has engaged seven state agencies who will form an Application Portfolio Management (APM) pilot. This pilot's purpose is to form a program that helps agencies map a complete record of their systems' costs, relationships, and priorities within their organization. Read more about the APM program.

Shared reporting and business analytics pilot program

ESS is collaborating with agency customers to develop a pilot to provide reporting and business analytics shared services. The pilot should help spur collaboration to identify common reporting and business analytics needs. It will also provide an opportunity to vet cross-agency requirements gathering and deployment of a shared use case. Read more about the shared reporting and business analytics program.

Important terms

  1. Enterprise architecture - Map of an organization's production capabilities, where they interact, and where there may be redundancies.
  2. Business capability modeling - Blueprint of internal and external services that an organization delivers.
  3. Use case creation - List of steps, usually the interactions between a user and a system, to achieve a goal.
  4. Enterprise architects - Works with an organization to develop a map of that organization's production capabilities, where they interact, and where there may be redundancies.
  5. Solution architecture - Model of what a solution to a business challenge should do, or how it should function.