DIR Launches New and Improved State of Texas Website

Jun 10 2021

Enhanced Texas.gov Website Provides Easier Access to State Government Services

AUSTIN, TX - The Texas Department of Information Resources (DIR) today announced a major redesign and relaunch of Texas.gov, the official website of the State of Texas. The upgraded site improves the user experience with a new, mobile-friendly and easy-to-navigate interface, enabling Texans to quickly access the information or government services they need, anytime, anywhere, and on any device.

The new site offers highly relevant and helpful information with more than 30-pages of new content, offered in both English and Spanish, on topics such as driver services, operating a business in Texas, moving to Texas, COVID-19 resources, and more. It also provides secure, direct access to more than 800 official government services, including vehicle registration renewal, driver license and ID renewal, vital records, professional and occupational licenses, recreational and hunting licenses, and many more.

"Texas.gov is the state's trusted guide to government. It's a user-friendly resource where Texans can be confident that they're accessing official government services and information," said Amanda Crawford, DIR's executive director and State of Texas chief information officer. "Whether it's renewing a license or registration, learning more about how to start a business, seeking health information, or even moving to Texas, we know that ease, security, and convenience are a necessity. We are excited to provide this new and improved online resource to Texas residents and visitors."

Developed by DIR in coordination with Deloitte, the new Texas.gov highlights DIR's commitment to helping Texas government agencies transform the way they serve Texans. With comprehensive search optimization and a scalable content management system, Texas.gov provides users quick and easy access to important Texas government topics and services. This is particularly crucial during high-profile or statewide events such as the COVID-19 pandemic and natural disasters, when users seek reliable information from official government resources. Additionally, Texas.gov meets the state's accessibility requirements and performs well on any device or assistive technology.

"We have been thrilled to work with DIR to redesign Texas.gov using human-centered design principles that improve the user experience and enrich Texan's interactions with vital government services," said Christopher Keel, principal, Deloitte Consulting LLP. "And because we know that both technologies and people's needs are constantly changing, we developed a platform that can be easily adapted to accommodate new innovations and consumer demands."

In 2000, Texas launched the official state online portal as texasonline.com, which became Texas.gov in 2010. Since its inception, the site has had over 240 million total site visits and processed over 245 million financial transactions, according to state records.

Need Texas government information or access to official government services?  Start at Texas.gov.

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