Program Specialist VII (Statewide IT Project Oversight)
Military Occupation Specialty Code:
Number of Vacancies:
Chief Technology Office / Technology Planning, Policy & Governance
$6333.33 – $6583.33 / monthly
Hours Worked Weekly:
300 W. 15th Street, Austin Tx 78701
Refer Inquiries to:
(512) 463-5920 or (512) 475-4612
HOW TO APPLY:
- Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
- You must create a CAPPS Career Section candidate profile or be logged in to apply
- Update your profile and apply for the job by navigating through the pages and steps
- Once ready, select “Submit” on the “Review and Submit” page.
Applicants must provide in depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.
Candidates will be notified for appointments as determined by the selection committee.
Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
EQUAL OPPORTUNITY EMPLOYER
The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability. Please call 512-463-5920 to request reasonable accommodations.
The Texas state agency responsible for statewide technology planning and policy is looking for a dynamic and effective individual to join their team doing IT project oversight, training, and customer service. To make statewide project management consistent, the Texas Department of Information Resources (DIR) collaborates with state agencies through the Project Delivery Framework for large IT projects. DIR is a fast-paced, collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.
This individual will perform highly advanced (senior-level) consultative services and technical assistance work supporting the Technology Planning, Policy, and Governance division of DIR and assisting in the Project Delivery Framework program. Work involves planning, developing, and implementing division program(s) and providing consultative services and technical assistance to external and internal state agency staff. This individual will work under minimal supervision, with extensive latitude for the use of initiative and independent judgment. The individual will promote good, consistent project management practices to help successfully deliver projects on budget and on schedule. The day to day looks like this:
- 50 % of time spent reviewing and analyzing state IT project planning deliverables and status reports, reviewing major IT contracts, and meeting with the Quality Assurance Team (QAT) to discuss project risks.
- 25% of time spent administering Statewide Project Automated Reporting tool and assisting agency project management and business leaders on how to best complete deliverables in compliance with state laws and rules. This includes one-on-one customer services as well as trainings and presentations.
- 25% of time collecting information for and assisting in the development of policy and reports relating to statewide information resources management and other duties as assigned.
WHAT WE DO
The ideal candidate will have the ability to highlight their strengths in the following functions:
- Participates in the Project Delivery Framework (Framework) program, including the review of deliverables, such as business cases, status reports and assists in program improvement activities as assigned
- Participates in QAT functions including project review/monitoring activities, contract review/evaluation activities, and process improvement activities as assigned.
- Participates in training delivery to agency analysts and project leads on the appropriate use of the Statewide Project Delivery Framework and related templates
- Administers and maintains project portfolio management tool that tracks the performance of major information resources projects. Trains state agency personnel in the use of the tool and creates and runs reports from it
- Participates in agency work groups and focus groups in support of DIR initiatives
- Consults with customers and stakeholders, collects data, performs analysis, and contributes to reports produced by the Technology Planning, Policy and Governance division.
- Works under the direct supervision of the Division Director, and coordinates with other directors and cross-divisional work teams
- Performs other duties as assigned
- Graduation from an accredited four-year college or university with a degree in Management Information Systems, Business, Computer Science, Communications, Public Administration or related discipline
- Additional work-related experience may be substituted for education on a year-for-year basis. High School diploma required.
EXPERIENCE & TRAINING REQUIRED
- A minimum of four (4) years of experience working to meet customer needs
- A minimum of four (4) years of experience serving as a project coordinator, project manager, or consultant
- A minimum of two (3) years of producing reports, procedures, policies, or best practices in support of a program
EXPERIENCE & TRAINING PREFERRED
KNOWLEDGE, SKILLS & ABILITIES
- Knowledge of Texas state government, state legislative processes and the state budget process
- Excellent communication skills – presentation, written, verbal; ability to communicate effectively both verbally and in writing in a clear and concise manner
- Strong interpersonal skills and attention to detail
- Skill in coordinating and solving problems; consultative and advisory skills
- Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; and to train others.
- Ability to analyze systems and procedures; to write and revise standards and procedures; and analyze complex issues and draw valid conclusions
- Ability to identify technology and/or business opportunities and gaps and recommend technology or business strategies to address those problems
- Ability to interpret technical information relating to information resources technology and to communicate that information in a non-technical manner both verbally and in writing
- Ability to present recommendations in an effective manner, demonstrate subtlety and tact in resolving interpersonal issues, and patience and meticulousness in implementation of technology initiatives
- Ability to demonstrate leadership, independence, and initiative in generating new ideas on all assignments
- Ability to be responsive to queries and requests for assistance; recognize special or unusual situations and seek assistance as necessary
- Ability to be exercise creativity, flexibility and resourcefulness
- Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers
- Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
- Ability to understand, follow and convey brief oral and/or written instructions
- Ability to work under pressure and exacting schedules to complete assigned tasks
- Ability to work a flexible schedule to meet required deadlines
- Ability to comply with all agency policies and applicable laws
- Ability to comply with all applicable safety rules, regulations, and standards
- Proficiency in the use of a personal computer and applicable software necessary to perform work
assignments e.g. word processing, spreadsheets, relational database and presentation software
(Microsoft Office preferred)
- Regular and punctual attendance at the workplace
- Criminal background check
- Frequent use of personal computer, copiers, printers, and telephones
- Frequent standing, walking, sitting, listening, and talking
- Frequent work under stress, as a team member, and in direct contact with others
- Occasional travel
- Infrequent lifting and climbing