Contract Specialist V (Contract Manager)

Job Posting:





Open Until Filled

Position Title:      

Contract Specialist V (Contract Manager)



Military Occupation Specialty Code:  

51C, 35, 3006, 6C0X1, 64PX, 51, 6C, 64



Number of Vacancies:



Chief Procurement Office / Cooperative Contracts

Salary Range:

$4598.67 to $5747.00 / monthly



Hours Worked Weekly:     






Agency Address: 

300 W. 15th Street, Austin Tx 78701

Work Location:   


Web site:

Refer Inquiries to:              

Human Resources


(512) 463-5920 or (512) 475-4612


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Applicants must provide in depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.

Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application. 
Applicants must answer the following question and include their answer as an attachment to their application.  Applications submitted without this information will result in disqualification.

1) Describe your knowledge of DIR’s oversight role and responsibilities.

Interview Place/Time:

Candidates will be notified for appointments as determined by the selection committee.


Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.


The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations.


The Texas Department of Information Resources serves a wide spectrum of customers including Texas state, county or local government offices, and public education entities of all sizes by leveraging bulk buying power that enables eligible customers to buy IT products and services at aggressive discounts without the need for a lengthy procurement process. Procurement and contracting officials’ interface with major IT companies, DIR customers, and the public in performing their roles. DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state. We are a state agency utilizing private industry best practices, including tele-work opportunities, to improve overall state functionality.

In this role, the individual will perform highly advanced (senior-level) statewide contract management work for external customers on a cost recovery basis. Work involves establishing master technology commodity contracts and managing and monitoring the performance of numerous statewide information technology related contracts to ensure vendor compliance and customer satisfaction. Works with the information technology (IT) vendor community to meet customer IT goods and services requirements. Works under the minimal supervision in the Cooperative Contracts Program with extensive latitude for the use of initiative and independent judgment.


The ideal candidate will have the ability to highlight their strengths in the following functions:

  • Oversees the development of master technology contracts by identifying provider resources, describing commodities to be rendered, and negotiating price and contractual terms. Oversees and reviews specifications for requests; plans, develops and coordinates procurement documents and evaluation instruments; and maintains accurate and complete contracting records. Oversees and participates in contract pre-award and post-award activities
  • Monitors contractual requirements and methodically resolves contractual issues that arise during the term of the contract; recommends cancellation of contracts as appropriate. Conducts contract compliance review and performance analysis in association with Performance Analytics Team to report and/or recommend amendments to assigned contracts. Develops, implements and manages corrective action plans to address poor performance. Utilizes the Comptroller of Public Accounts' Vendor Performance Tracking System to review both exceptional and unsatisfactory performance on existing contracts as required
  • Develops contract amendments, and contract change orders, and ensures all amendments contain current contract language
  • Monitors monthly vendor sales reports for timeliness, completeness and accuracy. Conducts cost savings and/or cost avoidance on existing contracts, as compared to previous contract terms during the process of extensions and amendments and reports findings to the Sourcing Analytics Team for consideration on future sourcing solutions. Performs cost avoidance research by benchmarking current contract pricing with other purchasing avenues
  • Acts as customer service representative to resolve issues with vendors; establishes and maintains strong working relationships with vendors and customer alike. Utilizes strong leadership and collaborative skills in interacting with customers, vendors, and team members; manages complex interactions involving vendors, customers, and the overall needs of the enterprise. Represents the section and the division at conferences and forums networking with vendors and customers
  • Maintains accurate contract files in accordance with department procedures. Makes recommendations on improving existing departmental contract management processes and practices
  • Monitors and ensures vendor websites accurately display all required information
  • Other duties as assigned


  • Graduation from an accredited four-year college or university, preferably with major course work in business, information technology or a related field.
  • Additional related experience may be substituted for formal education on a year for year basis. (e.g., High school diploma or equivalent certificate required plus 8 years of experience without a degree, or Associates Degree plus 6 years of experience).


  • Five (5) years of experience participating in and developing solicitations, contract development, contract management, evaluation, negotiation
  • Five (5) years of experience interacting with internal and external customers providing training, and assistance


  • Experience in and knowledge of information technology contract management / performance and its application in the public sector
  • Experience in information technology procurements
  • Experience in project management


  • Certification as a Certified Texas Contract Developer (CTCD) must be obtained within one-year (1) of employment if not already certified as Certified Texas Procurement Manager (CTPM) or Certified Texas Contract Developer (CTCD), unless otherwise approved by Supervisor.
  • Certification as a Certified Texas Contract Manager (CTCM) must be obtained within one-year (1) of employment if not already certified, unless otherwise approved by Supervisor


  • Knowledge of State of Texas procurement laws, regulations, rules, policies and procedures and contract management guidelines.
  • Knowledge of laws governing Historically Underutilized Business program participation.
  • Knowledge of standard terms and conditions for information and communications technology contracts; knowledge of contract management/performance techniques
  • Demonstrated writing skills
  • Ability to work with mathematical computations, tabulations and produce a high degree of accuracy in work
  • Ability to analyze fiscal data for reasonableness, necessity, and conformity with contract requirements
  • Ability to act in a self-confident manner to effectively communicate and promote the ideas, goals and mission to the public
  • Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively prioritizing and coordinating work assignments; includes ability to work under limited supervision
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers
  • Ability to communicate effectively with management, staff, vendors and agencies both verbally and in writing; in a clear and concise manner; includes preparing and presenting comprehensive statistical and narrative reports detailing research and evaluation findings and recommendations
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
  • Ability to gain and maintain the cooperation and participation of others
  • Ability to make critical decisions in the best interest of the agency and its mission and goals, while following agency procedures
  • Ability to understand, follow and convey brief oral and/or written instructions
  • Ability to effectively interpret policies, procedures, and regulations
  • Ability to exercise courtesy, tact and diplomacy in all communications; including the ability to exercise sound judgment and discretion when handling confidential information
  • Ability to reach outcomes that gain the support and acceptance of all parties; includes knowledge and execution of negotiation strategies and techniques
  • Ability to work a flexible schedule to meet required deadlines
  • Ability to work under pressure and exacting schedules to complete assigned tasks
  • Ability to comply with all agency policies and applicable laws
  • Ability to comply with all applicable safety rules, regulations and standards


  • Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g. word processing, spreadsheets (Microsoft Office preferred)


  • Regular and punctual attendance at the workplace
  • Criminal background check


  • Frequent use of personal computer, copiers, printers and telephones
  • Frequent standing, walking, sitting, listening, and public speaking
  • Occasional bending and stooping
  • Frequent work under stress, as a team member, and in direct contact with others
  • Infrequent lifting and climbing
  • Limited travel