Business Analyst III

Job Posting:         






Position Title:      

Business Analyst III



Military Occupation Specialty Code:  

Navy-002684, 2164



Number of Vacancies:



Chief Procurement Office/Contract Services

Salary Range:

$4,917.00 - $6,583.00/ monthly



Hours Worked Weekly:     






Agency Address: 

300 W. 15th Street, Austin Tx 78701

Work Location:   


Web site:

Refer Inquiries to:              

Human Resources


(512) 463-5920 or (512) 475-4612


  • Select “Apply Online” to apply for the job at
  • You must create a CAPPS Career Section candidate profile or be logged in to apply
  • Update your profile and apply for the job by navigating through the pages and steps
  • Once ready, select “Submit” on the “Review and Submit” page.
  • Applicants must provide in depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
  • Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application. 

Interview Place/Time:

Candidates will be notified for appointments as determined by the selection committee.


Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their
Selective Service registration or proof of their exemption from the requirement as a condition of state employment.


The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations.


The Texas Department of Information Resources serves a wide spectrum of customers including Texas state, county or local government offices, and public education entities of all sizes by leveraging bulk buying power that enables eligible customers to buy IT products and services at aggressive discounts without the need for a lengthy procurement process. Procurement and contracting officials interface with major IT companies, DIR customers, and the public in performing their roles. DIR is a fast-paced and collaborative environment with energetic and engaged employees dedicated to achieving the best value for the state. We are a state agency utilizing private industry best practices, including tele-work opportunities, to improve overall state functionality.

Performs advanced (senior level) business analysis, procurement support, and project management work across multiple business lines. Work involves coordinating the gathering, development, and documentation of user requirements; the review, assessment, and development of business processes; and research and special project support. Work supports the mission critical functions of the agency’s overall procurement and contracting program including Cooperative Contracts, Shared Technology Services and Enterprise Contracts. Opportunities include participating in multi-disciplined teams and coordinating projects for procurement and contracting innovation by leading Joint Application Design sessions, facilitating requirements gathering sessions, and overseeing all activities associated with developing process improvement and innovation. Serves as a liaison between stakeholders and users. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.


The ideal candidate will have the ability to highlight their strengths in the following functions:

  • Conducts business needs analysis, root cause analysis, and solution identification; facilitates requirements gathering and user story development meetings. Coordinates and/or analyzes user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes business processes and computer system capabilities, workflow, and limitations, uncovering areas for improvement, innovation, and develop and implement solutions.
  • Oversees the analysis of program policies and procedures to determine their effect on automated systems and system functional areas and develops optimization strategies. Provides customer consultation, evaluates customer requirements, and advises in the development of system specifications to achieve optimal efficiencies and program innovations; includes conducting customer workgroups to gather input for use in developing specifications. Ensures solutions meet business needs and requirements.
  • Makes recommendations on improving existing departmental procurement and contract management processes and practices
  • Makes recommendations on guidelines, policies and procedures; develops schedules, priorities and standards for achieving chief procurement office program goals; updates, implements, and maintains processes and procedures.
  • Assists procurement and contracting personnel in ensuring compliance with current contracting policies, regulations and procedures in alignment with state procurement and contract management procedures
  • Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans and provides comments and suggestions to document owners.
  • Establishes long-range objectives and specifies the strategies and actions to achieve them. Effectively communicates insights and plans as well as results to cross-functional team members and management. Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them.


  • Provides guidance, trains and mentors junior staff.
  • Participates in training required to maintain professional certifications.
  • Interacts with and may oversee the work of contractors assigned to specific agency projects.
  • May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes.


  • Graduation from an accredited four (4) year college or university with major course work in business, public administration, accounting, project management, or a related field.
  • Additional work-related experience may be substituted for the education on a year for year basis.


  • Minimum of four (4) years of experience in leading business process and needs analysis, developing user stories, and implementing system and process improvement projects, participating in and developing user acceptance testing, managing projects, interacting with business units and legal counsel, and conducting customer focus groups.


  • Experience in state or government purchasing and contracting.
  • Experience in information technology requirements analysis.
  • Experience creating detailed reports and giving presentations.
  • Experience leading and developing top performing teams.


  • Certified Business Analyst Professional (CBAP)
  • Certified Texas Contract Developer (CTCD) or Certified Texas Contract Manager (CTCM)


  • Knowledge of project management theories and practices applicable to highly complex projects.
  • Knowledge of State of Texas procurement laws, regulations, rules, policies and procedures
  • Knowledge of purchasing and contracting methods and procedures, purchasing sources, prices, market factors, product characteristics and technical specifications.
  • Advanced technical skills.
  • Excellent documentation skills.
  • Exceptional analytical and conceptual thinking skills.
  • Excellent planning, organizational, and time management skills.
  • Skill in analyzing and interpreting trade publications, literature and manufacturer’s specifications.
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Ability to demonstrate enthusiasm and dedication in working to improve business operations and processes and achieving the objectives and goals of the division.
  • Ability to lead and support successful projects.
  • Ability to manage competing resources and priorities.
  • Ability to gather, assemble, correlate, and analyze facts and devise solutions to procurement and contract management challenges
  • Ability to prepare and/or make presentations to the agency’s Board
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal, and external customers
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
  • Ability to understand, follow, and convey brief oral and/or written instructions
  • Ability to communicate both verbally and in writing; in a clear and concise manner
  • Ability to work a flexible schedule to meet required deadlines
  • Ability to work under pressure and exacting schedules to complete assigned tasks
  • Ability to comply with all agency policies and applicable laws
  • Ability to comply with all applicable safety rules, regulations and standards


  • Proficiency in the use of a personal computer and applicable software necessary to perform work assignments, e.g., word processing, spreadsheets (Microsoft Office preferred)


  • Regular and punctual attendance
  • Criminal background check


  • Frequent use of personal computer, copiers, printers and telephones
  • Frequent standing, walking, sitting, listening, and public speaking
  • Occasional bending and stooping
  • Frequent work under stress, as a team member, and in direct contact with others
  • Infrequent lifting and climbing