Program Specialist VI/VII (Statewide EIR Accessibility Program Administrator)

Job Posting:


Open Until Filled

Position Title:
Program Specialist VI/VII (Statewide EIR Accessibility Program Administrator)

1575-1576 / B23-B25

Military Occupation Specialty Code:
Navy-OS, 641X; Coast Guard-OS; Air Force- 86M0


Number of Vacancies:

Chief Technology Office/TPPG

Salary Range:


Hours Worked Weekly:



Agency Address:
300 W. 15th Street, Austin, TX 78701

Web site:

Refer Inquiries to:
Human Resources

(512) 463-5920 or (512) 475-4612

  • Select “Apply Online” to apply for the job at
  • You must create a CAPPS Career Section candidate profile or be logged in to apply
  • Update your profile and apply for the job by navigating through the pages and steps
  • Once ready, select “Submit” on the “Review and Submit” page.
  • If you have problems accessing the CAPPS Career Section, please email the CAPPS Recruiting Help Desk at

  • Applicants must provide in depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
  • Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:
Candidates will be notified for appointments as determined by the selection committee.

Notice: Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age or disability.  Please call 512-463-5920 to request reasonable accommodations.

The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-million dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government.  DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state. 
This is a leadership position for the statewide electronic and information resources (EIR) accessibility program. The individual selected for this position serves as the subject matter expert (SME) who understands the importance of ensuring communications, technology, websites, and digital services are accessible for customers and employees with disabilities. The position performs advanced to highly advanced (senior-level) consultative services to state agencies and institutions of higher education. Responsibilities include collaborating with DIR staff to develop or enhance processes that advance EIR accessibility goals for the state. This position works under limited to minimal supervision, with considerable to extensive latitude for the use of initiative and independent judgment.

The ideal candidate will have the ability to highlight their strengths in the following functions:
  • Performs of a variety of technical, training, research, planning, policy, and administrative activities for the statewide EIR Accessibility program in support of statewide EIR accessibility goals. 
  • Provides communication, outreach, and education to assist state agencies and institutions of higher education with understanding of and compliance with Texas EIR accessibility laws and administrative rule; provides and maintains current, relevant EIR accessibility content for DIR website.
  • Coordinates, conducts, and monitors surveys, studies, and specialized projects to improve statewide EIR accessibility including the EIR accessibility portion of the information resources deployment review and accessibility survey of institutions of higher education; prepares reports and recommends best practices to improve statewide EIR accessibility.
  • Represents DIR as the statewide EIR Accessibility SME by making presentations, participating in working groups, and collaborating as a technical advisor to advance EIR accessibility.
  • Collects, organizes, analyzes, and prepares material in response to requests for information about EIR accessibility standards, best practices, compliance, and requirements.
  • Researches, reviews, evaluates, recommends, and develops standards, policies, guidance, and procedures to facilitate statewide EIR accessibility. 
  • Serves as an internal resource and SME on EIR accessibility matters for activities including rulemaking, procurement, and policy development. 
  • Performs related duties as assigned.

  • Graduation from an accredited four-year college or university with a degree in information systems management, communications, business, public administration, or related field.
  • Additional work-related experience may be substituted for education on a year-for-year basis.
  • High School diploma required.

  • Minimum of five (5) years of experience working with multiple stakeholders and customers, implementing outreach and education programs, and managing projects.

  • Progressive experience with EIR accessibility programs or Information and Communications Technology (ICT) accessibility.

  • Knowledge of state and federal accessibility laws related to the use and application of technology in Texas government and institutions of higher education.
  • Knowledge of public administration, program management, research methods, and program evaluation techniques. 
  • Strong skills in consensus-building, problem-solving and teamwork with ability to reach outcomes that gain the support and acceptance of all parties.
  • Skills in working on high visibility projects with multiple stakeholders with ability to plan, organize, coordinate, monitor and evaluate multiple priorities.
  • Proven ability to plan, develop, implement, and continuously improve education, outreach, and training programs.
  • Ability to gather, assemble, correlate, document, and analyze facts in support of decisions, evaluations, and data produced for reports.
  • Ability to prepare reports and respond to requests for information in a timely manner.
  • Ability to develop, evaluate, document, and interpret policies and procedures.
  • Ability to exercise courtesy, tact, and diplomacy including the ability to exercise discretion when handling confidential information.
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal, and external customers.
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
  • Ability to understand, follow, and convey brief oral and/or written instructions.
  • Ability to communicate both verbally and in writing; in a clear and concise manner, and to make presentations to a wide range of audiences.
  • Ability to work a flexible schedule to meet required deadlines.
  • Ability to work under pressure and exacting schedules to complete assigned tasks.
  • Ability to comply with all agency policies and applicable laws.
  • Ability to comply with all applicable safety rules, regulations, and standards.

  • Experience using a personal computer and related applications to complete work assignments (Microsoft Word, Excel and PowerPoint, Microsoft Outlook email preferred).

  • Regular and punctual attendance.
  • Criminal background check.

  • Frequent use of personal computer, copiers, printers, and telephones.
  • Frequent standing, walking, sitting, listening, and public speaking.
  • Occasional bending and stooping.
  • Frequent work under stress, as a team member, and in direct contact with others.
  • Occasional lifting and climbing.