DCS Program Benefits

‚ÄčAs part of the Texas DCS program, participating agencies benefit from the following program offerings, which are included as standard with all services:

  • Uptime Institute Tier 2 Level Rated Environment 
  • Industry standard service levels
  • Disaster recovery in alternate data center, including options for annual full disaster recovery test
  • Full compliance with FBI Criminal Justice Information Services (CJIS) requirements, Texas State Auditor requirements, annual SSAE 16 audits, and biannual IRS audits
  • Architectural design services and reference models to guide new server builds
  • Control at executive level through technical staff levels through governance committees
  • DIR contract management, oversight, and budgeting support
  • Optional mainframe and competitively priced bulk print/mail services