Data Services

Data Services Provided by TEX-AN

Selecting the right data services for your organization depends on your office size and business needs. If you’re unsure about what you need or how to order it, a Telecom Solution Design Representative will be happy to offer guidance.

ethernet network port

  • Access and Access Circuits are dedicated circuit connections from your location to the TEX-AN network or your chosen network provider. With this service, you can obtain a variety of carrier-provided services such as dedicated long distance and toll-free services, Metro Ethernet, MPLS (Multi-Protocol Label Switching), and Internet. 
  • MPLS (Multi-Protocol Label Switching) is a packet-switched technology that provides high performance data delivery. It’s designed to carry data from one network node to the next and is protocol agnostic. This service enables customers to build virtual private networks (VPNs) to link locations and efficiently transmit applications such as voice, data ,and video over a single connection. Customers have the option of choosing the access method that best meets their business needs. 
  • Point-to-Point Data Circuits (Private Line) are dedicated circuits in a point-to-point, or point-to-multi-point configuration. These circuits are designed to deliver traffic over a variety of dedicated bandwidth speeds to meet your requirements. 
  • Internet Connections are available in a variety of connectionglobal digital data speeds. This service provides dedicated, high-speed connections, Internet features, global reach, and scalability.
  • Fixed Satellite can provide either a dedicated or shared network as a primary or secondary network option for redundancy, failover or disaster recovery. Fixed satellite can also provide a “last mile” solution. 
  • SOHO (Small Office/Home Office) Internet offers secure, remote access for small offices and home offices. This service is ideal for providing teleworkers with faster access to the Internet.

The following applies to the use of SOHO Internet only:

  • Definition: Small Office/Home Office (SOHO) is an office with one to 25 workstations.
  • Use of SOHO: State agencies with field offices may use DIR TEX-AN contracts for SOHO to provide Internet connectivity to those field offices UNLESS:
    • The field offices consist of more than 25 workstations, OR
    • The Internet service you plan to use for SOHO is also your agency’s primary Internet connection​
    • If either of these two factors apply, you must use DIR-provided Internet connectivity for SOHO to assure that security standards are met.
  • Customer responsibility: Agencies and Political Subdivisions must comply with their entities’ security policies/procedures to ensure the protection of sensitive data at each SOHO site.
  • Waivers: An agency must receive a waiver from DIR to use SOHO for any office with more than 25 workstations. 

See all of our TEX-AN NG contracts for data and voice.

TEX-AN Billing

For your convenience, TEX-AN services are billed as part of your monthly Telecom Consolidated Bill​