End-User IT Outsourcing
| Maintenance and support for customer-owned products. Intended to cover a wide variety of products (both hardware and software) that may have been purchased without a package support program.
| July 2020
| October 2020
| TBD
|
Cabling Services and Related Products
| DIR Customers will utilize these contracts for a wide range of Cabling Services and Related Products – from a single basic cable pull to the rewiring of an entire facility. These cabling services may be related to the planning, design, installation, construction and demolition, maintenance, training, or support of IT data/video/voice cabling using balance copper cabling and fiber optic cabling. Vendors may also propose any cable equipment, products and supplies that are related to the planning, design, installation, construction, maintenance, training, or support of cabling systems.
| August 2020
| January 2021
| TBD
|
IT Security, Hardware, Software, and Related Services
| The purpose of these products and services are to provide DIR eligible customers an effective and efficient means to obtain a variety of ITS solutions covering multiple security related disciplines and domains. IT Security Software is defined as software that provides the means to maintain the confidentiality, integrity, and accessibility of data, computing systems, networks, and IT environments.
| September 2020
| February 2021
| TBD
|
Accessibility Products and Services
| This solicitation is for products and service that assist in helping Texas agency and institutions of higher education organizations comply with the Accessibility Standards defined in the Texas Administrative Codes as applicable. Potential Vendors may propose any Accessibility IT Hardware, Software, including Software as a Service (SaaS), Related Services, and Services that may be currently available in today’s market.
| October 2020
| March 2021
| TBD
|
CA Technologies and Lenovo Branded
| This solicitation is for Branded Products and Related Services for CA and Lenovo. Respondents may propose either Brand or both Brands which include all CA Branded Products including, but not limited to, software including Software as a Service (SaaS) products manufactured, distributed or licensed under the CA brand name and/or Lenovo branded product categories, including but not limited to, desktops, laptops, tablets, printers, servers, and the related accessories, software, and/or supplies applicable to each product category. Related services include, but are not limited to, product installation, warranty, maintenance and support, managed services, and product training.
| October 2020
| March 2021
| TBD
|
Microsoft Technical Services
| This solicitation is for Microsoft Technical Services Microsoft Premier Support Services. The Vendor may propose any/all Technical and Premier Support Services of Microsoft Corporation.
| November 2020
| April 2021
| TBD
|
Deliverables-Based Information Technology Services (DBITS)
| This RFO, is seeking to provide contracts for deliverables-based services with Vendors for the following Technology Categories: 1) Application Maintenance and Support; 2) Business Intelligence (BI) and Data Warehouse; 3) Enterprise Resource Planning (ERP); 4) Project Management; 5) Technology Update/Migration and Transformation; 6) Information Technology Assessments and Planning; 7) Application Development; 8) Independent Verification and Validation (IV&V); and 9) Information Technology Procurement Assistance. When a Customer identifies a need for delivery-based services within one of the DBITS Contracts Technology Categories, a Statement of Work (SOW) will be created by the DIR Customer and submitted to DIR for review in accordance with the SOW thresholds and guidelines.
| November 2020
| April 2021
| TBD
|
Technology Based Training, including Instructor-led Training for Technology
| The purpose of this solicitation is to award contracts to provide Technology Based and instructor Led Training. This RFO is comprised of three separate sections: 1) Standard Technology Based Training (TBT) Services; 2) Customized TBT Testing and Training; and 3) Technology Based Instructor Led Training. Standard TBT Services (Annual Subscription and Single Course) include access to a comprehensive course catalog over the Internet. The learning environment shall have complete reporting and administrative functions, including but not limited to, mentoring, e-reference materials, tutorials, roles-based content packages specifically for Human Resources, Customer Services, and Information Technology Workers. Customized TBT Testing and Training provides services to DIR customers through the Vendor’s Internet website. The Vendor may provide tailored solutions as related to customization and delivery of online testing, education, and training resources to meet DIR Customer defined training and testing needs.
| December 2020
| May 2021
| TBD
|
Technology Based Recording and Conferencing
| The purpose of this solicitation is to provide technology-based recording equipment, software, conferencing products, and related services. Technology based recording equipment, software and related services are used for digitally recording, posting, playing back, annotating, searching, indexing, archiving, storing and managing recordings, including but not limited to, recordings of court proceedings, depositions, administrative hearings, law enforcement activities, and meetings. Technology based conferencing products includes, but is not limited to, audio, video and web conferencing equipment and related services (installation, warranty, maintenance and support, etc.) as well as conferencing software. This RFO is not for telecommunications services that support audio and video conferencing.
| January 2021
| June 2021
| TBD
|
Miscellaneous Information Technology (IT) Hardware, Peripherals, Components and Related Services
| Vendors may submit a response for any hardware peripherals, components and related services offered by the Vendor. Hardware Components – an information technology device that is typically an internal attachment, which has an essential function and purpose to assist in the design of a computer or other type of IT hardware equipment. Examples of such devices would be memory, hard drives, or video cards. Hardware Peripherals – an information technology device that is typically an external attachment, which is not part of the essential make-up or design of a computer or other type of IT equipment but assists the main IT device in its function. Examples of such devices would be a keyboard, mouse, or speakers.
| March 2021
| September 2021
| TBD
|
Cloud Services
| The resulting Cloud Services Contracts awarded pursuant to this RFO will provide DIR Customers with access to cloud service models such as: Cloud Infrastructure as a Service (Iaas), Cloud Platform as a Service (PaaS), Cloud Broker, Miscellaneous as a Service (MaaS). Deployment models include: Private Cloud, Community Cloud, Public Cloud, and Hybrid Cloud.
| May 2021
| November 2021
| TBD
|
Apple-branded Products and Related Services
| This solicitation is for All Apple Branded Products including, but is not limited to, desktops, laptops, tablets, peripherals, accessories, and software products manufactured, distributed, or licensed under the Apple brand name and related services. Third Party Products may be proposed as an option and will be awarded at the discretion of DIR. Third Party Products are those hardware, peripherals, accessories and software by other manufacturers or publishers that may be used as an attachment or embedded within an Apple device to create, enhance or extend the functionality of the Apple branded device; or to create, enhance or extend the functionality of the Authorized Third Party Product which release on an Apple device platform to function.
| May 2021
| November 2021
| TBD
|
IT Research and Advisory Services (Augmentation)
| The purpose of this solicitation is to contract with Vendors to provide 1) IT Research and 2) Advisory Subscription Services for DIR Customers that have varying needs to obtain information that cover a wide variety of subject categories, including but not limited to, general, business, social sciences, health, education, science, finance, library materials, etc. Vendors are encouraged to submit their complete line of database products, including delivery of various media types and optional pricing structures.
| September 2020
| March 2021
| TBD
|
Artificial Intelligence Products and Related Services
| DIR seeks to add a new category of services to its Cooperative Contracts offerings. As technology evolves, there are numerous opportunities to improve manual processes, data analytics, and overall efficiency. DIR desires to provide offerings to all eligible customers to help improve their internal operations. DIR has identified the following categories of interest: Artificial Intelligence (AI) Machine Learning (ML) Robotic Process Automation (RPA) Natural Language Processing (NLP) Computer Vision (CV) Digital Assistants
| April 2021
| October 2021
| TBD
|
Laboratory Technology Products and Related Services
| DIR seeks to add a new category of services to its Cooperative Contracts offerings. As technology evolves, there are numerous opportunities to improve manual processes, data analytics, and overall efficiency. Additional information gathering will need to take place, however, the following categories are of interest: Laboratory Automation Next-Generation DNA Sequencing (NGS) Point-of-Care Testing (POC) IT Diagnostics Products Laboratory Internet of Things (IoT)
| April 2021
| October 2021
| TBD
|
Communications Technology: TEX-AN 2021
| Comprehensive portfolio of communications technology contracts with multiple Service options that will satisfy DIR Customers’ broad public service and business Requirements.
| May 2019
| October/November 2020
| Sarah Noel
|
Texas.gov Payment Engine Research
| Research into payment engine technology in advance of a potential procurement. This goal is to identify: 1) Potential payment engine providers; 2) Market standards for payment engine technologies; and 3) Barriers to entry into the current Texas.gov environment that may be removed or mitigated prior to RFO release.
| March 2020
| August 2021
| TBD
|
Managed Network Services Research
| Research into managed services offerings for networking. DIR would like to establish a managed network services Shared Technology Services service component for consumption by DIR Customers and potentially DIR for the DCS program.
| March 2020
| August 2021
| TBD
|
3rd Party Risk Management Platform
| A system used for reporting requirements for security officers across the state to report security incidents, planning, IRPR and EPLS.
| TBD
| TBD
| TBD
|
CPO Tool Refresh and Update
| Procurement of a software tool that would provide procurement management, as well as contract management functions.
| December 2020
| August 2021
| TBD
|
Procurement Assistance – Texas.gov
| Procurement assistance services for Texas.gov related needs including requirements gathering, offer evaluations, and contract negotiations.
| October 2020
| February 2021
| TBD
|
ITS Break/Fix
| Managed services for the fee-for-service repair and or replacement of information technology assets.
| March 2021
| August 2021
| TBD
|
Learning Management System (LMS)
| Procurement of a platform that would host DIR created statutory training to administer to agencies as needed.
| December 2020
| August 2021
| TBD
|
Tex-AN Order Processing Portal-SOW
| The Telecom Fulfillment Digital Transformation Project is an initiative to provide a solution by digitally transforming the Telecom Fulfillment process from a manual data entry process to a Chatbot Assisted self-service portal. The current fulfillment process utilized BMC Helix/Remedy ITMS and requires specialized data entry by highly trained Subject Matter Experts (SMEs). The portal will provide DIR TEX-AN self-service capabilities to enable users to satisfy standard requests on their own in an effort to reduce involvement by support staff in solving routing requests and/or technical problems, using BMC Helix Digital Workplace Advanced and Chatbot technologies.
| TBD
| TBD | TBD |
Election Systems Technology Products and Services
| DIR-CPO-TMP-446 Election Systems Technology Products and Services | FY 2021
| TBD
|
TBD
|
Data Management Training (DAMA-DMBoK2)
| Instructor led classroom and/or webinar setting training for the following key principles of Texas Data Management Framework. Fast Start Learning Guide based on the DAMA DMBOK V2.0. Statement of Work to be issued under Master Contract(s)
| FY 2021
| TBD
|
TBD
|