|Accessibility Products and Services||This solicitation is for products and service that assist in helping Texas agency and institutions of higher education organizations comply with the Accessibility Standards defined in the Texas Administrative Codes as applicable. Potential Vendors may propose any Accessibility IT Hardware, Software, including Software as a Service (SaaS), Related Services, and Services that may be currently available in today’s market.||October 2020||March 2021||
|Microsoft Technical Services||This solicitation is for Microsoft Technical Services Microsoft Premier Support Services. The Vendor may propose any/all Technical and Premier Support Services of Microsoft Corporation.||November 2020||February 2021||Stephanie Harrison|
|Deliverables-Based Information Technology Services (DBITS)||This RFO, is seeking to provide contracts for deliverables-based services with Vendors for the following Technology Categories: 1) Application Maintenance and Support; 2) Business Intelligence (BI) and Data Warehouse; 3) Enterprise Resource Planning (ERP); 4) Project Management; 5) Technology Update/Migration and Transformation; 6) Information Technology Assessments and Planning; 7) Application Development; 8) Independent Verification and Validation (IV&V); and 9) Information Technology Procurement Assistance. When a Customer identifies a need for delivery-based services within one of the DBITS Contracts Technology Categories, a Statement of Work (SOW) will be created by the DIR Customer and submitted to DIR for review in accordance with the SOW thresholds and guidelines.
||November 2020||March 2021||
|Technology Based Training, including Instructor-led Training for Technology||The purpose of this solicitation is to award contracts to provide Technology Based and instructor Led Training. This RFO is comprised of three separate sections: 1) Standard Technology Based Training (TBT) Services; 2) Customized TBT Testing and Training; and 3) Technology Based Instructor Led Training. Standard TBT Services (Annual Subscription and Single Course) include access to a comprehensive course catalog over the Internet. The learning environment shall have complete reporting and administrative functions, including but not limited to, mentoring, e-reference materials, tutorials, roles-based content packages specifically for Human Resources, Customer Services, and Information Technology Workers. Customized TBT Testing and Training provides services to DIR customers through the Vendor’s Internet website. The Vendor may provide tailored solutions as related to customization and delivery of online testing, education, and training resources to meet DIR Customer defined training and testing needs.
||December 2020||March 2021||Doug Leach|
|Technology Based Recording and Conferencing||The purpose of this solicitation is to provide technology-based recording equipment, software, conferencing products, and related services. Technology based recording equipment, software and related services are used for digitally recording, posting, playing back, annotating, searching, indexing, archiving, storing and managing recordings, including but not limited to, recordings of court proceedings, depositions, administrative hearings, law enforcement activities, and meetings. Technology based conferencing products includes, but is not limited to, audio, video and web conferencing equipment and related services (installation, warranty, maintenance and support, etc.) as well as conferencing software. This RFO is not for telecommunications services that support audio and video conferencing.||January 2021||March 2021||Doug Leach|
|Miscellaneous Information Technology (IT) Hardware, Peripherals, Components and Related Services||Vendors may submit a response for any hardware peripherals, components and related services offered by the Vendor. Hardware Components – an information technology device that is typically an internal attachment, which has an essential function and purpose to assist in the design of a computer or other type of IT hardware equipment. Examples of such devices would be memory, hard drives, or video cards. Hardware Peripherals – an information technology device that is typically an external attachment, which is not part of the essential make-up or design of a computer or other type of IT equipment but assists the main IT device in its function. Examples of such devices would be a keyboard, mouse, or speakers.
||January 2021||March 2021||Scott Wilson|
|Cloud Services||The resulting Cloud Services Contracts awarded pursuant to this RFO will provide DIR Customers with access to cloud service models such as: Cloud Infrastructure as a Service (Iaas), Cloud Platform as a Service (PaaS), Cloud Broker, Miscellaneous as a Service (MaaS). Deployment models include: Private Cloud, Community Cloud, Public Cloud, and Hybrid Cloud.||
February 2021||July 2021||
|Apple-branded Products and Related Services||This solicitation is for All Apple Branded Products including, but is not limited to, desktops, laptops, tablets, peripherals, accessories, and software products manufactured, distributed, or licensed under the Apple brand name and related services. Third Party Products may be proposed as an option and will be awarded at the discretion of DIR. Third Party Products are those hardware, peripherals, accessories and software by other manufacturers or publishers that may be used as an attachment or embedded within an Apple device to create, enhance or extend the functionality of the Apple branded device; or to create, enhance or extend the functionality of the Authorized Third Party Product which release on an Apple device platform to function.||March 2021||May 2021||
|IT Research and Advisory Services (Augmentation)||The purpose of this solicitation is to contract with Vendors to provide 1) IT Research and 2) Advisory Subscription Services for DIR Customers that have varying needs to obtain information that cover a wide variety of subject categories, including but not limited to, general, business, social sciences, health, education, science, finance, library materials, etc. Vendors are encouraged to submit their complete line of database products, including delivery of various media types and optional pricing structures.||September 2020||March 2021||Stephanie Harrison|
|Artificial Intelligence Products and Related Services||DIR seeks to add a new category of services to its Cooperative Contracts offerings. As technology evolves, there are numerous opportunities to improve manual processes, data analytics, and overall efficiency. DIR desires to provide offerings to all eligible customers to help improve their internal operations. DIR has identified the following categories of interest: Artificial Intelligence (AI) Machine Learning (ML) Robotic Process Automation (RPA) Natural Language Processing (NLP) Computer Vision (CV) Digital Assistants
||April 2021||October 2021||Pete Casals|
|Laboratory Technology Products and Related Services||DIR seeks to add a new category of services to its Cooperative Contracts offerings. As technology evolves, there are numerous opportunities to improve manual processes, data analytics, and overall efficiency. Additional information gathering will need to take place, however, the following categories are of interest: Laboratory Automation Next-Generation DNA Sequencing (NGS) Point-of-Care Testing (POC) IT Diagnostics Products Laboratory Internet of Things (IoT)
||April 2021||October 2021||Doug Leach|
|Texas.gov Payment Engine Research||Research into payment engine technology in advance of a potential procurement. This goal is to identify: 1) Potential payment engine providers; 2) Market standards for payment engine technologies; and 3) Barriers to entry into the current Texas.gov environment that may be removed or mitigated prior to RFO release.||March 2020||August 2021||TBD|
|Managed Network Services Research||Research into managed services offerings for networking. DIR would like to establish a managed network services Shared Technology Services service component for consumption by DIR Customers and potentially DIR for the DCS program.||March 2020||August 2021||TBD|
|3rd Party Risk Management Platform||A system used for reporting requirements for security officers across the state to report security incidents, planning, IRPR and EPLS.||TBD||TBD||TBD|
|CPO Tool Refresh and Update||Procurement of a software tool that would provide procurement management, as well as contract management functions.||December 2020||August 2021||TBD|
|Procurement Assistance – Texas.gov||Procurement assistance services for Texas.gov related needs including requirements gathering, offer evaluations, and contract negotiations.
||October 2020||February 2021||TBD|
|ITS Break/Fix||Managed services for the fee-for-service repair and or replacement of information technology assets.||March 2021||August 2021||TBD|
|Learning Management System (LMS)||Procurement of a platform that would host DIR created statutory training to administer to agencies as needed.||December 2020||August 2021||TBD|
|Tex-AN Order Processing Portal-SOW||The Telecom Fulfillment Digital Transformation Project is an initiative to provide a solution by digitally transforming the Telecom Fulfillment process from a manual data entry process to a Chatbot Assisted self-service portal. The current fulfillment process utilized BMC Helix/Remedy ITMS and requires specialized data entry by highly trained Subject Matter Experts (SMEs). The portal will provide DIR TEX-AN self-service capabilities to enable users to satisfy standard requests on their own in an effort to reduce involvement by support staff in solving routing requests and/or technical problems, using BMC Helix Digital Workplace Advanced and Chatbot technologies.||TBD||TBD||TBD|