Current Contracting Initiatives

Phases

The awarding of DIR contracts consists of five phases: 

Planning Phase

These are upcoming Solicitations that are being developed but have not been released. Check this list often to get a better idea of the types of products and services DIR is looking for.

​Type of services/products

​Description

​Start date

​Solicitation release date

​Contact

End-User IT Outsourcing
Maintenance and support for customer-owned products. Intended to cover a wide variety of products (both hardware and software) that may have been purchased without a package support program.
July 2020
October 2020
TBD
Cabling Services and Related Products
DIR Customers will utilize these contracts for a wide range of Cabling Services and Related Products – from a single basic cable pull to the rewiring of an entire facility. These cabling services may be related to the planning, design, installation, construction and demolition, maintenance, training, or support of IT data/video/voice cabling using balance copper cabling and fiber optic cabling. Vendors may also propose any cable equipment, products and supplies that are related to the planning, design, installation, construction, maintenance, training, or support of cabling systems.
August 2020
January 2021
TBD
IT Security, Hardware, Software, and Related Services
The purpose of these products and services are to provide DIR eligible customers an effective and efficient means to obtain a variety of ITS solutions covering multiple security related disciplines and domains. IT Security Software is defined as software that provides the means to maintain the confidentiality, integrity, and accessibility of data, computing systems, networks, and IT environments.
September 2020
February 2021
TBD
Accessibility Products and Services
This solicitation is for products and service that assist in helping Texas agency and institutions of higher education organizations comply with the Accessibility Standards defined in the Texas Administrative Codes as applicable. Potential Vendors may propose any Accessibility IT Hardware, Software, including Software as a Service (SaaS), Related Services, and Services that may be currently available in today’s market.
October 2020
March 2021
TBD
CA Technologies and Lenovo Branded
This solicitation is for Branded Products and Related Services for CA and Lenovo. Respondents may propose either Brand or both Brands which include all CA Branded Products including, but not limited to, software including Software as a Service (SaaS) products manufactured, distributed or licensed under the CA brand name and/or Lenovo branded product categories, including but not limited to, desktops, laptops, tablets, printers, servers, and the related accessories, software, and/or supplies applicable to each product category. Related services include, but are not limited to, product installation, warranty, maintenance and support, managed services, and product training.
October 2020
March 2021
TBD
Microsoft Technical Services
This solicitation is for Microsoft Technical Services Microsoft Premier Support Services. The Vendor may propose any/all Technical and Premier Support Services of Microsoft Corporation.
November 2020
April 2021
TBD
Deliverables-Based Information Technology Services (DBITS)
This RFO, is seeking to provide contracts for deliverables-based services with Vendors for the following Technology Categories: 1) Application Maintenance and Support; 2) Business Intelligence (BI) and Data Warehouse; 3) Enterprise Resource Planning (ERP); 4) Project Management; 5) Technology Update/Migration and Transformation; 6) Information Technology Assessments and Planning; 7) Application Development; 8) Independent Verification and Validation (IV&V); and 9) Information Technology Procurement Assistance. When a Customer identifies a need for delivery-based services within one of the DBITS Contracts Technology Categories, a Statement of Work (SOW) will be created by the DIR Customer and submitted to DIR for review in accordance with the SOW thresholds and guidelines.
November 2020
April 2021
TBD
Technology Based Training, including Instructor-led Training for Technology
The purpose of this solicitation is to award contracts to provide Technology Based and instructor Led Training. This RFO is comprised of three separate sections: 1) Standard Technology Based Training (TBT) Services; 2) Customized TBT Testing and Training; and 3) Technology Based Instructor Led Training. Standard TBT Services (Annual Subscription and Single Course) include access to a comprehensive course catalog over the Internet. The learning environment shall have complete reporting and administrative functions, including but not limited to, mentoring, e-reference materials, tutorials, roles-based content packages specifically for Human Resources, Customer Services, and Information Technology Workers. Customized TBT Testing and Training provides services to DIR customers through the Vendor’s Internet website. The Vendor may provide tailored solutions as related to customization and delivery of online testing, education, and training resources to meet DIR Customer defined training and testing needs.
December 2020
May 2021
TBD
Technology Based Recording and Conferencing
The purpose of this solicitation is to provide technology-based recording equipment, software, conferencing products, and related services. Technology based recording equipment, software and related services are used for digitally recording, posting, playing back, annotating, searching, indexing, archiving, storing and managing recordings, including but not limited to, recordings of court proceedings, depositions, administrative hearings, law enforcement activities, and meetings. Technology based conferencing products includes, but is not limited to, audio, video and web conferencing equipment and related services (installation, warranty, maintenance and support, etc.) as well as conferencing software. This RFO is not for telecommunications services that support audio and video conferencing.
January 2021
June 2021
TBD
Miscellaneous Information Technology (IT) Hardware, Peripherals, Components and Related Services
Vendors may submit a response for any hardware peripherals, components and related services offered by the Vendor. Hardware Components – an information technology device that is typically an internal attachment, which has an essential function and purpose to assist in the design of a computer or other type of IT hardware equipment. Examples of such devices would be memory, hard drives, or video cards. Hardware Peripherals – an information technology device that is typically an external attachment, which is not part of the essential make-up or design of a computer or other type of IT equipment but assists the main IT device in its function. Examples of such devices would be a keyboard, mouse, or speakers.
March 2021
September 2021
TBD
Cloud Services
The resulting Cloud Services Contracts awarded pursuant to this RFO will provide DIR Customers with access to cloud service models such as: Cloud Infrastructure as a Service (Iaas), Cloud Platform as a Service (PaaS), Cloud Broker, Miscellaneous as a Service (MaaS). Deployment models include: Private Cloud, Community Cloud, Public Cloud, and Hybrid Cloud.
May 2021
November 2021
TBD
Apple-branded Products and Related Services
This solicitation is for All Apple Branded Products including, but is not limited to, desktops, laptops, tablets, peripherals, accessories, and software products manufactured, distributed, or licensed under the Apple brand name and related services. Third Party Products may be proposed as an option and will be awarded at the discretion of DIR. Third Party Products are those hardware, peripherals, accessories and software by other manufacturers or publishers that may be used as an attachment or embedded within an Apple device to create, enhance or extend the functionality of the Apple branded device; or to create, enhance or extend the functionality of the Authorized Third Party Product which release on an Apple device platform to function.
May 2021
November 2021
TBD
IT Research and Advisory Services (Augmentation)
The purpose of this solicitation is to contract with Vendors to provide 1) IT Research and 2) Advisory Subscription Services for DIR Customers that have varying needs to obtain information that cover a wide variety of subject categories, including but not limited to, general, business, social sciences, health, education, science, finance, library materials, etc. Vendors are encouraged to submit their complete line of database products, including delivery of various media types and optional pricing structures.
September 2020
March 2021
TBD
Artificial Intelligence Products and Related Services
​DIR seeks to add a new category of services to its Cooperative Contracts offerings. As technology evolves, there are numerous opportunities to improve manual processes, data analytics, and overall efficiency. DIR desires to provide offerings to all eligible customers to help improve their internal operations. DIR has identified the following categories of interest: Artificial Intelligence (AI) Machine Learning (ML) Robotic Process Automation (RPA) Natural Language Processing (NLP) Computer Vision (CV) Digital Assistants
April 2021
October 2021
TBD
Laboratory Technology Products and Related Services
DIR seeks to add a new category of services to its Cooperative Contracts offerings. As technology evolves, there are numerous opportunities to improve manual processes, data analytics, and overall efficiency. Additional information gathering will need to take place, however, the following categories are of interest: Laboratory Automation Next-Generation DNA Sequencing (NGS) Point-of-Care Testing (POC) IT Diagnostics Products Laboratory Internet of Things (IoT)
April 2021
October 2021
TBD
Communications Technology: TEX-AN 2021
Comprehensive portfolio of communications technology contracts with multiple Service options that will satisfy DIR Customers’ broad public service and business Requirements.
May 2019
​October/November 2020
Sarah Noel
Texas.gov Payment Engine Research
Research into payment engine technology in advance of a potential procurement. This goal is to identify: 1) Potential payment engine providers; 2) Market standards for payment engine technologies; and 3) Barriers to entry into the current Texas.gov environment that may be removed or mitigated prior to RFO release.
March 2020
August 2021
TBD
Managed Network Services Research
Research into managed services offerings for networking. DIR would like to establish a managed network services Shared Technology Services service component for consumption by DIR Customers and potentially DIR for the DCS program.
March 2020
August 2021
TBD
3rd Party Risk Management Platform
A system used for reporting requirements for security officers across the state to report security incidents, planning, IRPR and EPLS.
TBD
TBD
TBD
​CPO Tool Refresh and Update
​Procurement of a software tool that would provide procurement management, as well as contract management functions.
​December 2020
​August 2021
​TBD
Procurement Assistance – Texas.gov
Procurement assistance services for Texas.gov related needs including requirements gathering, offer evaluations, and contract negotiations.
October 2020
February 2021
TBD
ITS Break/Fix
Managed services for the fee-for-service repair and or replacement of information technology assets.
March 2021
August 2021
TBD
Learning Management System (LMS)
Procurement of a platform that would host DIR created statutory training to administer to agencies as needed.
December 2020
August 2021
TBD
Tex-AN Order Processing Portal-SOW
The Telecom Fulfillment Digital Transformation Project is an initiative to provide a solution by digitally transforming the Telecom Fulfillment process from a manual data entry process to a Chatbot Assisted self-service portal. The current fulfillment process utilized BMC Helix/Remedy ITMS and requires specialized data entry by highly trained Subject Matter Experts (SMEs). The portal will provide DIR TEX-AN self-service capabilities to enable users to satisfy standard requests on their own in an effort to reduce involvement by support staff in solving routing requests and/or technical problems, using BMC Helix Digital Workplace Advanced and Chatbot technologies.
TBD
TBDTBD
Election Systems Technology Products and Services
​DIR-CPO-TMP-446 Election Systems Technology Products and Services​FY 2021
TBD
​TBD
Data Management Training (DAMA-DMBoK2)
​Instructor led classroom and/or webinar setting training for the following key principles of Texas Data Management Framework. Fast Start Learning Guide based on the DAMA DMBOK V2.0. Statement of Work to be issued under Master Contract(s)
FY 2021
​TBD
TBD

All dates are approximate and subject to change without notice.

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Pre-Solicitation Notices, Requests for Information, Requests for Comments

These are upcoming Solicitations that are being developed but have not been released. Check this list often to get a better idea of the types of products and services DIR is looking for.

​Current Notices, RFIs, & RFCs on ESBD

​Posting Number

Description

Due Date

​Contact

​End-User IT Outsourcing
DIR-CPO-TMP-442
​The objective of this Pre-solicitation Notice (Notice) is to inform the vendor community that the Department of Information Resources (DIR) intends to release a Request for Offer (RFO) for End-User IT Outsourcing.
​TBD
​Stephanie Harrison

All dates are approximate and subject to change without notice.

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Posting Phase

These Solicitations are currently active; vendors are able to submit responses until the deadline. Pre-Solicitation conferences are posted on theDIR calendar.

​Current RFOs on ESBD

Posting Number​

​Description

​Due Date

​Contact

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Evaluation Phase

These are closed Solicitations. DIR is currently evaluating responsive vendors’ proposals. Click on each link for a list of proposals received.

​Solicitation

​Solicitation number

​Start date

​End date

​Contact

All dates are approximate and subject to change without notice.

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Negotiation Phase

These are closed Solicitations that are currently under negotiation.

Solicitation

Solicitation number

​Start date

​End date

​Contact

​Education IT Products and Services​DIR-TSO-TMP-424​October 2019​October 2020Carrie Thomas
​Managed Print Services, Copiers, Printers, 3D and Scanning Equipment and Related Services, Document Imaging, Enterprise Content Management (ECM) Products and Software and Services​​DIR-TSO-TMP-419​February 2019
​November 2019Carrie Thomas
Data Storage, Data  Communications & Network Equipment and Related Services
​DIR-TSO-TMP-422​July 2018​January 2020Carrie Thomas
​Software Products, Software as a Service, and Enterprise Resources Planning Software Modules Products and Related Services​DIR-TSO-TMP-416​May 2018December 2019
Carrie Thomas
​Google Branded Products and Services
​DIR-TSO-TMP-411
​February 2018
November 2019
Carrie Thomas
​Cloud Services
​DIR-TSO-TMP-266
​October 2017
​November 2019
Carrie Thomas
​Case Management Software and Related Services
​DIR-TSO-TMP-401
​September 2017​November 2019
​​Carrie Thomas
Information Technology (ITS) Hardware, Software, and Related Services
​DIR-TSO-TMP-247
February 2017​
​​December 2019
Carrie Thomas
Geographic Information Systems (GIS) Hardware, Software, and Services and Information Technology (IT) Based Surveying Hardware, Software and Related Services​DIR-CPO-TMP-444​June 2020
​December 2020
Carrie Thomas
​Law Enforcement, Surveillance and Security Monitoring, Emergency Preparedness, Disaster Recovery Technology Products and Services
DIR-CPO-TMP-443
July 2020
January 2021
Carrie Thomas
​Information Technology Staff Augmentation Contract (ITSAC) Services
​DIR-TSO-TMP-445
​June 2019
​March 2021
Colleen Berkley
​SOFTWARE SOLUTIONS (Augmenting DIR-TSO-TMP-416)
​DIR-CPO-TMP-449
​May 1, 2020
​TBD
Colleen Berkley

 All dates are approximate and subject to change without notice.​

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Recent Awards

These projects have been awarded to vendors in the last 90 days. Click on the contract number for details and contact information.

Contract Number

​Vendor

​Start Date

​End date

​Statutory Authority

​​Contract Manager

​DIR-CPO-TMP-448
​Xcel Events
​09/19/2019
​08/31/2020
​​TGC 2054
​Lisa Llamas
DIR-TPC-MSA-432
​Atos Governmental IT Outsourcing Services, LLC
​03/16/2020
​08/31/20204
TX Gov’t Code, Ch. 2054, Sections 2054.065 and 2054.059, Subchapter L and Ch. 2059
​Carolyn Knowles
DIR-SECOPS-MSA-434
​Science Applications International Corporations (SAIC)
​03/16/2020
​08/31/2024
TX Gov’t Code, Ch. 2054, Sections 2054.065 and 2054.059, Subchapter L and Ch. 2059
Melissa Knezevic
​DIR-TSS-MSA-435
​Deloitte Consulting, LLP
​03/16/2020
​08/31/2024
TX Gov’t Code, Ch. 2054, Sections 2054.065 and 2054.059, Subchapter L and Ch. 2059
Jennifer Tram
DIR-PMD-MSA-438

​Xerox Corporation
​03/16/2020
​08/31/2024
TX Gov’t Code, Ch. 2054, Sections 2054.065 and 2054.059, Subchapter L
Melissa Knezevic
DIR-PCM-MSA-436
​Rackspace US, Inc.
​5/7/2020
​08/31/20204
TGC 2054
Melissa Knezevic


Lanette Patterson
​DIR-MF-MSA-439
​Atos Governmental IT Outsourcing Services, LLC
​5/7/2020
​08/31/20204
TGC 2054
​Carolyn Knowles

 All dates are approximate and subject to change without notice.​

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Closed

Solicitation Number Solicitation Start Date Closed Date - Action Taken Contact
DIR-CPO-TMP-433 DCS-Managed Network ServicesAugust 21, 2019March 31, 2020 - CANCELLED Colleen Berkley
DIR-CPO-TMP-449
Software Solutions (Augmenting DIR-TSO-TMP-416)March 10, 2020May 14, 2020 Colleen Berkley
DIR-CPO-TMP-445
Information Technology Staff Augmentation Contract (ITSAC)December 16, 2019March 16, 2020 Colleen Berkley
DIR-CPO-MEN-449
Market Engagement Notification for Software SolutionsDecember 18, 2019March 10, 2020 Colleen Berkley
DIR-CPO-RFC-008
Request for Comment: Information Technology Staff AugmentationFebruary 17, 2020February 25, 2020 Colleen Berkley
DIR-CPO-RFC-007
Request for Comment: Software SolutionsFebruary 13, 2020February 21, 2020 Colleen Berkley
DIR-CPO-TMP-444
Geographic Information Systems (GIS) Hardware, Software and Services and Information TechnologyOctober 1, 2019February 21, 2020 Carrie Thomas
DIR-CPO-TMP-436
DCS Public Cloud ManagerOctober 25, 2019January 8, 2020 Carrie Thomas
DIR-CPO-RFI-007
Request for Information: Artificial Intelligence, Robotic Process Automation RequestsNovember 26, 2019January 8, 2020 Tracy Romero
DIR-CPO-TMP-443
Law Enforcement, Surveillance and Security Monitoring, Emergency PreparednessOctober 3, 2019December 18, 2019 Carrie Thomas
DIR-CPO-TMP-438
DCS Print, Mail and Digitization ServicesOctober 25, 2019December 3, 2019 Colleen Berkley
DIR-CPO-TMP-435
DCS Technology Solution Services (TSS)October 2, 2019November 8, 2019 Colleen Berkley
DIR-CPO-TMP-434
DCS Security Operations ServicesAugust 28, 2019November 4, 2019 Colleen Berkley
DIR-CPO-MEN-429
DCS Market EngagementApril 9, 2018October 31, 2019 Colleen Berkley
DIR-CPO-RFI-005
Request for Information: Multi-Factor Authentication (MFA)August 7, 2019September 13, 2019 Chandra Thompson
DIR-RFC-006
Request for Comment: DCS Public Cloud ManagerAugust 13, 2019August 20, 2019 Colleen Berkley
DIR-CPO-TMP-446
Election Systems Technology Product and ServicesJuly 26, 2019August 9, 2019 Carrie Thomas
DIR-RFC-005
Request for Comments: Technology Solutions ServicesJuly 26, 2019August 2, 2019 Colleen Berkley
DIR-CPO-RFI-006
Request for Information: Phishing, Developer, and Security Awareness TrainingJuly 12, 2019June 27, 2019 Chandra Thompson
DIR-CPO-RFQ-001 Outside Counsel Transactional Legal ServicesMay 17, 2019June 18, 2019 Chandra Thompson
DIR-CPO-RFI-443
Request for Information: Law Enforcement, Emergency Preparedness, Disaster Recovery ServicesMay 30, 2019June 13, 2019 Carrie Thomas
DIR-CPO-TMP-448
Event Planning and Management ServicesApril 24, 2019May 17, 2019 Tracy Romero
DIR-RFC-004
Request for Comments: DCS Security Operation ServicesApril 19, 2019May 3, 2019 Colleen Berkley
DIR-CPO-TMP-432
DCS Texas Private Cloud Facilities and Computing ServicesFebruary 26, 2019April 30, 2019 Colleen Berkley
DIR-RFC-003
Request for Comment: DCS Managed Network OperationsJanuary 31, 2019February 27, 2019 Colleen Berkley



All dates are approximate and subject to change without notice.

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