To help advance digital transformation and improve the customer experience, DIR has established the Strategic Digital Services program.
Contact: Jennifer Buaas at firstname.lastname@example.org for more information about assistance available to your organization.
Digital Transformation: A Guide for Texas Government is now available on the Texas Open Data Portal: https://data.texas.gov/stories/s/Digital-Transformation-Guide/d45y-gy4g/
Published: March 2021
Section 2054.069 of the Government Code requires the Texas Department of Information Resources (DIR) to prepare a digital transformation guide for assisting agencies with modernizing agency operations and services to incorporate electronic data and convert existing agency information into electronic data.
This guide is designed to help Texas government advance digital transformation and improve the customer experience, regardless of where your organization is on its digital journey. It recognizes key considerations for digital transformation, outlines a five-step process for advancing the next generation of digitization in Texas government, and identifies state resources for public sector organizations to facilitate their own digital transformation.
Please contact DIR at: email@example.com with questions about the guide.
Telecommunications Preferences Survey Guidance
Issued: May 2020 Due: September 1, 2020
House Bill 1, Article IX, Section 9.11 requires each state agency to:
- survey employees on telecommunication preferences,
- analyze potential cost savings that may result from implementing the preferences, and
- report the results to the Department of Information Resources (DIR) by September 1, 2020, in a format prescribed by the department.
To help agencies meet these requirements, DIR is providing the following guidance.
- Instructions for completing the survey, cost analysis, and report to DIR
- Workbook that provides an optional methodology for the cost analysis
- Form for reporting the overall agency results to DIR
Please contact DIR at: firstname.lastname@example.org with questions about this legislative requirement.
IRM Agency Checklist
DIR has provided an
Agency Checklist for Information Resource Managers (IRMs) to help in reminder of duties and roles for their position.
*This checklist is a pilot document and is subject to change
Policy Template and Examples
DIR has provided an example of its internal
Policy Management Guideand different policies from other state agencies and institutions of higher education. Below are the examples and a brief description of each type of policy:
Software Currency- to help agencies reduce the use of unsupported software and decrease security vulnerabilities in state agency IT systems.
Data Management- to develop and execute policies and procedures that properly manage full data management for the needs of an agency.
Security- what it means to be secure for a system or agency and to address the constraints on behavior of its members and systems.
Disaster Recovery- how agency work can be resumed quickly and effectively following a disaster.
Risk Management- to process the identification, analysis, and acceptance or mitigation of uncertainty in decision making.
Most Commonly Used Internet Browsers
The 84th Legislative Session passed
House Bill 855 which requires each state agency and publicly-funded institution of higher education that has a generally accessible website to ensure compatibility between that website and the most commonly used internet browsers, as identified by DIR.
View the list of Most Commonly Used Internet Browsers and frequently asked questions about website compatibility.