CCTS Ordering

New CCTS Customers: 

• Email the CCTS Team at [email protected] or, call the CCTS Team at 512-463-7800 (select Option 1, then Option 2) 

Existing CCTS Customers: 

To move, add or change your service: 

• Contact your agency Telephone Coordinator 

• To find the name of your Telephone Coordinator, call DIR at 512-305-9100 

CCTS Voice Mail Instructions:

• Voice Mail Instructions - PDF (73 KB) 

CCTS Billing 

CCTS services are billed as part of your monthly DIR Telecommunications Invoice. View our Telecom Consolidated Billing information.