Clerk II (People & Culture Intern)

Job Title
Clerk II (People & Culture Intern)
Job Number

This is an internship position available only to recent graduates or students currently enrolled in a college or university as an upper-division level (junior or senior) undergraduate with a major or course work in human resources, organizational leadership, psychology, communications, business management, or a related field. 

Students applying for this position must possess academic performance that is considered in good academic standing by college/university standards.


Job Posting: 





Open Until Filled

Position Title:

Clerk II (People & Culture Intern)



Military Occupation Specialty Code:


Fair Labor Standards Act Status:  


Number of Vacancies:



People & Culture Office

Salary Range:

$1400/monthly (part-time) - $2800/monthly (full-time)


6 months

Hours Worked Weekly:     

Part-time / Full-Time (depending on student coursework and class schedule)

Work Schedule:

This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.



Agency Address: 

300 West 15th Street, #1300 / Austin, Texas 78701

Web site:

Refer Inquiries to:        

People and Culture Office     


(512) 463-5920 or (512) 475-4922

How To Apply:

  • You must create a CAPPS Career Section candidate profile or be logged in to apply.
  • Update your profile and apply for the job by navigating through the pages and steps.
  • Once ready, select “Submit” on the “Review and Submit” page.
  • If you have problems accessing the CAPPS Career Section, please email the CAPPS Recruiting Help Desk at [email protected]

Special Instructions: 

  • Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
  • Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:

Candidates will be notified for appointments as determined by the selection committee.


Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

Equal Opportunity Employer

The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability.  Please call 512-463-5920 to request reasonable accommodation.

What We Do

The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-billion-dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government.  DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.

Position Summary

This internship will prove an opportunity to gain exposure and firsthand experience in different facets of human resources management.  Performs complex (journey-level) work assisting the People & Culture Office (PACO) with organizing and managing agency initiatives, human resources policies, procedures, practices, and people and culture programs, including talent acquisition, onboarding, performance management, employee engagement and maintaining employee records and files. Works under general supervision of the PACO Director, with limited latitude for the use of initiative and independent judgement.  

  • Assists the PACO with talent acquisition functions including posting job notices, sourcing candidates, screening applications, scheduling interviews, and sending rejection letters.
  • Assists with onboarding activities, including preparation of onboarding materials and packets for upcoming orientation sessions.
  • Creates HR related communications and news articles, including updates to internal agency websites, e.g., People & Culture, Veterans, and Internal Mobility websites.
  • Performs research on HR trends and best practices for consideration in improving People & Culture programs.
  • Creates reports and presentations, prepares correspondence, creates and updates forms and other HR related materials.
  • Participates in and assists with employee engagement initiatives and activities.
  • Assists with employee records management, scans, indexes, and uploads documents in electronic document management system.
  • Performs other work-related duties as assigned.


Your Skills

We are interested in students with skills in the following areas:

  • Collaboration, innovation, and teamwork.
  • Strong written and verbal communication.  
  • Attention to detail.
  • Analytical and critical thinking.
  • Creative problem-solving.
  • Research and documentation.
  • Administrative and organizational skills.
  • Customer service orientation.

Computer Skills

  • Proficiency in the use of a personal computer and applicable software necessary to perform work assignments – e.g., word processing, spreadsheets, email, presentations, and online meeting software (Microsoft Office preferred).

Work Environment

The Fine Print

  • Regular and punctual attendance.
  • Criminal Background check required.
  • Demonstrated ability to work on concurrent tasks while effectively organizing, prioritizing, and coordinating work assignments.
  • Ability to effectively interpret policies, procedures, and regulations.
  • Ability to exercise sound judgment and discretion in handling and maintaining security of confidential information.
  • Ability to exercise courtesy, tact, and diplomacy in all communications.
  • Ability to understand, follow and convey brief oral and/or written instructions.
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.
  • Ability to communicate both verbally and in writing, in a clear and concise manner.
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
  • Ability to work under pressure to complete assigned tasks within a given timeframe.
  • Comply with all applicable safety rules, regulations, standards.
  • Ability to comply with all agency policies and applicable laws.

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