Telecom
Customer Support Numbers
Need to place a service call for TEX-AN vendor circuit issues or DIR voice/data services?
Vendor Circuit/Service issue: Contact your TEX-AN vendor at their number below.
DIR Service issue: Contact the DIR CCTS Help Desk or NOC Help Desk below.
| Vendor | Number | Description |
|---|---|---|
| DIR CCTS Help Desk | 877-472-4848, Option 1 | Capitol Complex Telephone System (CCTS) phone and voice mail issues |
| DIR Network Operations Center (NOC) Help Desk | 877-472-4848, Option 2 | DIR Services: Issues with existing Internet, Data Center Transport, or Vendor Escalation |
| AT&T TMAC/DCMC | 800-792-8725 | AT&T Texas Major Accounts Center (TMAC) |
| CenturyLink (Lumen) | 800-524-5249 | |
| Level 3 (Lumen) | 800-524-5249 | |
| Hughes | 800-263-3002 | |
| Charter Communications (Spectrum) | 888-812-2591 | |
| Verizon | 866-849-4688 | Customer Support |
| Verizon | 800-444-1111 | Technical Support |