Customer Support Numbers

Need to place a service call for TEX-AN vendor circuit issues or DIR voice/data services?

Vendor Circuit/Service issue:  Contact your TEX-AN vendor at their number below. 

DIR Service issue:  Contact the DIR CCTS Help Desk or NOC Help Desk below. 

Vendor Number Description
DIR CCTS Help Desk  877-472-4848, Option 1 Capitol Complex Telephone System (CCTS) phone and voice mail issues 
DIR Network Operations Center (NOC) Help Desk  877-472-4848, Option 2  DIR Services: Issues with existing Internet, Data Center Transport, or Vendor Escalation
AT&T TMAC/DCMC  800-792-8725  AT&T Texas Major Accounts Center (TMAC) 
CenturyLink (Lumen) 800-524-5249   
Level 3  (Lumen) 800-524-5249  
Hughes  800-263-3002  

Charter Communications (Spectrum) 

888-812-2591 Charter (Spectrum) NOC/Tech Support



Customer Support

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