Contract Administration Manager I (Strategic Contract Manager)

Job Title
Contract Administration Manager I (Strategic Contract Manager)
Job Number

Job Posting:  






Position Title:  

Contract Administration Manager I (Strategic Contract Manager)



Military Occupation Specialty Code:     

Army 51C; Coast Guard SEI16; Marine Corps 3044, 3006, 8640, Airforce 6C0-X1, 64PX



Number of Vacancies:



Chief Procurement Office/Shared Technology Services (STS) Contracts

Salary Range:

$6250.00 - $7083.52 / monthly



Hours Worked Weekly:     


Work Schedule:

This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.



Agency Address: 

300 W. 15th Street, #1300, Austin, Texas 78701

Web site:

Refer Inquiries to:  

People and Culture Office           


(512) 463-5920 or (512) 475-4612


  • You must create a CAPPS Career Section candidate profile or be logged in to apply.
  • Update your profile and apply for the job by navigating through the pages and steps.
  • Once ready, select “Submit” on the “Review and Submit” page.


  • Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
  • Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:

Candidates will be notified of appointments as determined by the selection committee.


Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.


The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability.  Please call 512-463-5920 to request reasonable accommodations.


The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-million-dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government.  DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.

Performs advanced (senior-level) strategic statewide contract administration and vendor management work for internal and external customers. Work involves overseeing the administration of statewide strategic information technology contracts by defining contract and vendor management principles, establishing contractual requirements, and negotiating, and monitoring vendors and contracts. Works under the limited supervision of the STS Contracts Director with considerable latitude for the use of initiative and independent judgment.


The ideal candidate will have the ability to highlight their strengths in the following functions:

  • Oversees and collaborates on the scope of work, specifications, and terms and conditions for new contracts; prepares contracts; participates in developing negotiation strategies.
  • Oversees the operations and activities of monitoring contract performance, ensuring contract compliance, developing, and tracking key metrics, understanding billing and fiscal data, identifying cost savings, and managing overall vendor performance for outsourced services.
  • Oversees the processing of contract documents in alignment with contract and vendor management principles to ensure management of cost controls, risks associated with outsourced vendor services, and service delivery deriving value. Knowledge of contract and vendor management principles to establish and measure vendor key performance indicators and track vendor performance in relation to program offerings and delivery on customer requirements.
  • Investigates and resolves discrepancies, complaints, and disputes by negotiating settlement agreements or by suspending or terminating contracts and assessing outcomes for risk management.
  • Understands program area goals and performance requirements expected of vendors to translate to contract and vendor management best practices.
  • Serves as the principal contract liaison, facilitator, and risk manager for program areas delivering services through outsourced vendors.
  • Clearly conveys vendor expectations based on program or customer needs, sets, and manages realistic timelines, evaluates, and manages risk associated with vendor performance.
  • Performs other duties as assigned.


  • Graduation from an accredited four-year college or university with major coursework in business, information technology, or a related field
  • Additional work-related experience may be substituted for each year of formal education.


  • Minimum of six years (6) of experience in contract development, evaluation, and management, at least four (4) of which must have been spent performing complex contract management activities.
  • Experience in vendor management disciplines, such as performance, relationship, compliance, and risk.


  • In-depth experience in and knowledge of information technology contract management/negotiations and its application in the public sector
  • Experience in IT contract management/negotiations for various customer segments (e.g., state agencies, universities, counties, cities, and independent school districts)
  • Certified Texas Contract Manager (CTCM) certification
  • Certified Texas Contract Developer (CTCD) certification


  • Certified Texas Contract Manager (CTCM) certification must be obtained within one (1) year of employment if not already certified unless otherwise approved by Supervisor.
  • Certified Texas Contract Developer (CTCD) certification must be obtained within one (1) year of employment if not already certified unless otherwise approved by Supervisor.


  • Knowledge of negotiation strategies and techniques, contract administration, and cost monitoring for large scope or high-dollar contracts; systems and procedures used to evaluate a third-party vendor’s performance; and of local, state, and federal laws and regulations relevant to the administration of federal or state funds.
  • In-depth knowledge of the state of Texas procurement laws, regulations, procedures, and contract management guidelines
  • Working knowledge of contract standard terms and conditions
  • Skill in developing contract requirements, problem resolution, and in the use of a computer and applicable software.
  • Demonstrated ability to communicate effectively to individuals and groups; to make effective presentations in formal and informal settings.
  • Demonstrated ability to perform vendor management.
  • Demonstrated ability to interpret policies, procedures, and regulations.
  • Demonstrated ability to make mathematical computations and tabulations and produce a high degree of accuracy in work products.
  • Demonstrated ability to work on concurrent tasks while effectively prioritizing and coordinating work assignments.
  • Demonstrated ability to proactively identify and execute next steps to reach a resolution or complete tasks.
  • Ability to analyze complex information and develop plans; to interpret complex data; to effectively demonstrate negotiation and facilitation skills.
  • Ability to develop and document processes and procedures. 
  • Ability to exercise sound judgment in making critical decisions. 
  • Ability to understand, follow and convey brief oral and/or written instructions. 
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, and internal and external customers.
  • Ability to communicate both verbally and in writing, in a clear and concise manner.
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
  • Ability to work a flexible schedule to meet required deadlines.
  • Ability to work under pressure and exacting schedules to complete assigned tasks.
  • Ability to comply with all agency policies and applicable laws.
  • Ability to comply with all applicable safety rules, regulations, and standards.


  • Proficiency in the use of a computer and applicable software necessary to perform work assignments (e.g., word processing, spreadsheets). Microsoft Office is preferred.


  • Regular and punctual attendance at the workplace.
  • Criminal background check.


  • Frequent use of computers, copiers, printers, and telephones.
  • Frequent standing, walking, sitting, listening, and talking.
  • Frequent work under stress, as a team member, and in direct contact with others.
  • Occasional bending, stooping, lifting, and climbing.
  • Occasional travel.
  • Occasional overtime is required.

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