Contract Specialist V (Contract Manager)
Open Until Filled
Contract Specialist V (Contract Manager)
Military Occupation Specialty Code:
Army 51C; Coast Guard SEI1C; Marine Corps 3044, 3006, 8640; Airforce 6C0X1, 64PX
Fair Labor Standards Act Status:
Number of Vacancies:
Chief Procurement Office/Contracts Management Office
$5833.00 - $6562.00 / monthly
Hours Worked Weekly:
This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.
300 West 15th Street, #1300 / Austin, Texas 78701
Refer Inquiries to:
People and Culture Office
(512) 475-4922 or (512) 463-5920
How To Apply:
- Select “Apply Online” to apply for the job at https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en
- You must create a CAPPS Career Section candidate profile or be logged in to apply.
- Update your profile and apply for the job by navigating through the pages and steps.
- Once ready, select “Submit” on the “Review and Submit” page.
- If you have problems accessing the CAPPS Career Section, please email the CAPPS Recruiting Help Desk at [email protected]
- Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
- Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.
Candidates will be notified for appointments as determined by the selection committee.
Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.
Equal Opportunity Employer
The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability. Please call 512-463-5920 to request reasonable accommodation.
What We Do
The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-million-dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government. DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.
In this role, the individual will perform highly advanced technical and administrative support on statewide contracts for the Chief Procurement Office (CPO) in the Contract Management Office. Work involves analyzing, evaluating, reviewing, and processing contracts and amendments, administration of files and processes within contracts database, and managing and monitoring the performance of vendors for numerous statewide information technology contracts to ensure compliance and customer satisfaction. Works with the information technology (IT) vendor community to meet customer IT goods and services requirements. Works under the minimal supervision of the Director of the Contracts Management Office with extensive latitude for the use of initiative and independent judgment.
- Assists in the monitoring of contractual requirements and methodically resolves contractual issues that arise during the term of the contract; makes recommendations to improve and strengthen departmental contract and vendor management processes, policies, and practices.
- Conducts contract compliance review and performance analysis in coordination with program area(s). Assists in documenting vendor performance issues in support of developing, implementing, and managing corrective action plans to address poor performance.
- Assists in the development of contract amendments and contract correspondence ensuring all amendments contain current contract language.
- Monitors and processes vendor deliverables for timeliness, completeness, and accuracy.
- Acts as customer service representative to resolve issues with vendors; establishes and maintains strong working relationships with vendors and customer alike. Utilizes strong interactive and collaborative skills in interfacing with customers, vendors, and team members; manages complex interactions involving vendors, customers, and the overall needs of the enterprise.
- Utilizes the Comptroller of Public Accounts' Vendor Performance Tracking System to report exceptional and unsatisfactory performance on existing contracts as required.
- Represents the Chief Procurement Office at conferences and forums networking with vendors and customers.
- Performs other work-related duties as assigned.
- Graduation from an accredited four-year college or university, preferably with major course work in business, information technology or a related field.
- Additional work-related experience may be substituted for formal education on a year for year basis. (e.g., High school diploma or equivalent certificate required plus 8 years of experience without a degree, or associate degree plus 6 years of experience).
Experience and Training Required
- Four (4) years of experience with contract development, contract administration, vendor management, contract monitoring, contract evaluation or project management
Experience and Training Preferred
- Experience in and knowledge of information technology contract management/performance and its application in the public sector
- Experience in information technology procurements
- Experience in project management
- Certified Texas Procurement Manager (CTPM) certification; or Certified Texas Contract Developer (CTCD) certification
- Certified Texas Contract Manager (CTCM) certification
Certifications / Licenses
- Certification as a must be obtained within one-year (1) of employment if not already certified as Certified Texas Procurement Manager (CTPM) or Certified Texas Contract Developer (CTCD), unless otherwise approved by Supervisor.
- Certification as a Certified Texas Contract Manager (CTCM) must be obtained within one-year (1) of employment if not already certified, unless otherwise approved by supervisor.
Knowledge, Skills, and Abilities
- Knowledge of State of Texas procurement laws, regulations, rules, policies and procedures and contract management guidelines.
- Knowledge of laws governing Historically Underutilized Business program participation.
- Knowledge of standard terms and conditions for information and communications technology contracts; knowledge of contract and vendor management/performance techniques
- Demonstrated writing skills.
- Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively prioritizing and coordinating work assignments.
- Ability to communicate effectively with management, staff, vendors, and agencies both verbally and in writing; in a clear and concise manner; includes preparing and presenting comprehensive statistical and narrative reports detailing research and evaluation findings and recommendations.
- Ability to work with mathematical computations, tabulations and produce a high degree of accuracy in work.
- Ability to analyze fiscal data for reasonableness, necessity, and conformity with contract requirements.
- Ability to act in a self-confident manner to effectively communicate and promote the ideas, goals, and mission to the public.
- Ability to reach outcomes that gain the support and acceptance of all parties; includes knowledge and execution of negotiation strategies and techniques.
- Ability to gain and maintain the cooperation and participation of others.
- Ability to make critical decisions in the best interest of the agency and its mission and goals, while following agency procedures
- Ability to work with limited supervision and to schedule workload to meet requirements and deadlines of the position.
- Ability to effectively interpret policies, procedures, and regulations.
- Ability to exercise sound judgment and discretion in handling confidential information.
- Ability to exercise courtesy, tact, and diplomacy in all communications.
- Ability to understand, follow and convey brief oral and/or written instructions.
- Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers.
- Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment.
- Ability to work a flexible schedule to meet required deadlines.
- Ability to work under pressure and exacting schedules to complete assigned tasks.
- Ability to comply with all agency policies and applicable laws.
- Ability to comply with all applicable safety rules, regulations, and standards.
- Proficiency in the use of a computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred).
- Regular and punctual attendance at the workplace.
- Criminal background check.
- Frequent use of computers, copiers, printers, and telephones.
- Frequent standing, walking, sitting, listening, and talking.
- Frequent work under stress, as a team member, and in direct contact with others.
- Occasional bending and stooping.
- Infrequent lifting and climbing.
- Limited travel.