Contract Number
DIR-CPO-5028
08/22/22
08/22/26
08/22/27
Vendor Information
1230334400105
Non HUB
DIR-CPO-TMP-442
Active
DIR Contact:
Contract Overview
Ricoh USA, Inc. offers End-User IT Outsourcing (managed services) for information technology assets through this contract. Managed services include: Desktop Outsourcing and Asset Tracking. Support Services include: Service Desk; On -Site MAC; Remote Support; Standard and Ad Hoc Reporting Documentation; Break/Fix/Maintenance; and Unwind/End of Engagement services. Technology Services include: Mobility; HVD; Network Management; Software and Security Services. Please note this contract DOES NOT include Provisioning of Equipment. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract. * DIR has exercised the automatic renewal option on this Contract. This renewal extends the contract through 8/22/2026.Contract Details & Ordering Information
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Contract Documents for DIR-CPO-5028
Contract documents include all essential contract documents for your procurement file.
DIR-CPO-5028 Contract.pdf (227 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-CPO-5028 Appendix A Standard Terms and Conditions.pdf (2733 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-CPO-5028 Appendix C SOW Template.pdf (230 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-CPO-5028 Appendix B HUB Subcontracting Plan.pdf (692 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-CPO-5028 Appendix D Service Agreement.pdf (201 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-CPO-5028 RFO DIR-CPO-TMP-442.pdf (7069 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-CPO-5028 Amendment 1.pdf (216 KB)
Date posted: 05/12/2025
Date posted: 05/12/2025
More Information
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