DIR-DCS-MSI-MSA-001

Contract Overview

Capgemini is the Data Center Services (DCS) Multi-sourcing Services Integrator (MSI). The MSI role is to integrate and manage the services of the Service Component Providers (SCPs) for the five DCS technology services: Server, Mainframe, Network, Data Center and Print/Mail. Capgemini also provides service level management, service desk support, program management, business continuity, disaster recovery testing and planning, and financial management. State agencies, institutions of higher education, local governments, and public school districts are eligible customers for the DCS program which provides data center infrastructure as a managed service. Customers pay for the services used, rather than all the necessary hardware, software, and staffing to operate and maintain their own IT infrastructure.