Contract Number

DIR-DCS-SCP-MSA-003

Contract Term Date: 08/31/20

Contract Expiration Date: 08/31/20

Vendor Information

Xerox Corporation

Vendor ID: 1160468020401

HUB Type: Non HUB

RFO: DIR-SDD-TMP-162

Contract Status: Inactive

Vendor Contact:

Preston Turner

Phone: (512) 719-9448

DIR Contact:

Carolyn Knowles

Phone: (512) 463-2615

Contract Overview

Xerox Corporation is one of the Data Center Services (DCS) Service Component Providers (SCPs). Xerox provides bulk print and mail services. State agencies, institutions of higher education, local governments, and public school districts are eligible customers for the DCS program which provides bulk print and mail services as a managed service. Customers pay for the services used, rather than all the necessary hardware, software, and staffing to operate and maintain their own IT infrastructure.

Contract Details & Ordering Information

Products & Services Commodity Codes Brands Contract Documents How to Order Resellers

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Products & Services

This contract offers the following products and services. Please contact the Vendor for the latest information.

DCS - Print Mail

Commodity Codes

Commodity codes are standard classification codes for products and services. These codes come from the State of Texas NIGP Commodity book. Using these codes tells Procurement Services what kinds of items are purchased most, so we can build better contracts to serve your needs.

Brands

Xerox

Contract Documents for DIR-DCS-SCP-MSA-003

Contract documents include all essential contract documents for your procurement file.

DIR- DCS- SCP- MSA- 003- Appendix10-Attachment8-A Technical Solution to Amend 2.pdf (201 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Master Services Agreement.pdf (1117 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 1-Definitions updated in Amend 13.pdf (359 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 1-A- Common Terms and Acronyms.pdf (59 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 2-Statement of Work.pdf (40 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 2.1.2-Cross Functional Service.pdf (1017 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 2-5-Print Mail Services Statement of Work updated in Amend 12.pdf (241 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 3-Service Levels updated in Amend 13.pdf (318 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 Attachment 3-A_Service Levels Matrix updated in CCR 337.pdf (153 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 Attachment 3-B SLA Definitions-Tools-Methodologies updated in CCR 337.pdf (349 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 3-C Critical Deliverables updated in CCR 113.pdf (423 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 3-D-Service Level Examples.pdf (136 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 3-E-Severity Levels.pdf (50 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 - Exhibit 4 Pricing and Financial Provisions updated in Amend 12.pdf (290 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 - Attachment 4-A Service Provider Pricing Forms(Print-Mail) updated in Amend 12.pdf (215 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 4-B-Financial Responsibility updated in Amend 12.pdf (232 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 4-C-Financial Base Case.pdf (84 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 - Attachment 4-D Resource Baselines updated in Amend 12.pdf (305 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 4-E-Service Tier Matrix updated in Amend 12.pdf (198 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 4-F-Form of Invoice.pdf (123 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 5-Human Resource Provisions.pdf (24 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 5-A Service Provider Key Personnel updated in CCR 332.pdf (172 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 5-B-Personnel Projection Matrix updated in Amend 12.pdf (248 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 6-Governance Model updated in Amend 12.pdf (585 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 6-A-DIR Functional Org Chart.pdf (128 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 6-B-Service Management Manual updated in Amend 2.pdf (432 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 6-C-Operating Level Agreements updated in Amend 8.pdf (205 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 7-Sites.pdf (24 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 7-A-DIR Facilities.pdf (6 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 7-B Service Provider Facilities updated in CCR 234.pdf (202 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 8-Technical Solutions updated in Amend 12.pdf (19 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 - Attachment 8-A Technical Solution updated in Amend 2.pdf (201 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 9-Current and Planned Projects.pdf (60 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 9-A-Current and Planned Projects.pdf (411 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 10-Assets.pdf (7 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 11-Software Assets.pdf (42 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 12-Third Party Contracts.pdf (19 KB)
Date posted: 11/15/2023

DIR- DCS- SCP- MSA- 003- Attachment 12-A-Software Contracts.pdf (203 KB)
Date posted: 11/15/2023

DIR- DCS- SCP- MSA- 003- Attachment 12-B-Service Contracts.pdf (202 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 12-C-Hardware Contracts.pdf (805 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 13-Reports updated in Amend 2.pdf (130 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 13-A Reports updated in CCR 317.pdf (165 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 14-Customer Satisfaction Surveys.pdf (72 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 15-Business Continuity Planning.pdf (61 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 - Exhibit 16 IT Service Continuity Management updated in Amend 13.pdf (309 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 16-A-Disaster Recovery Plan.pdf (65 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 17-Safety and Security.pdf (7 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 17-A-Data Security updated in Amend 13.pdf (83 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 17-B-Physical Security.pdf (7 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 17-C-Security Assessments updated in Amend 12.pdf (49 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 18-Exceptions to DIR Rights.pdf (38 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 19-Transition Plan updated in Amend 2.pdf (529 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 19-A-Transition Milestones.pdf (81 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 20-Transformation Plan updated in Amend 2.pdf (84 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Attachment 20-A-Transformation Milestones updated in CN 744.pdf (217 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 21-Subcontractors.pdf (29 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 22-Managed Third Parties.pdf (25 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 23-Termination Assistance Services.pdf (50 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 24-Insurance and Risk of Loss.pdf (43 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 25-Form of Work Order.pdf (25 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 26-Form of Source Code Escrow.pdf (102 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 27-Form of Non-Disclosure Agreement.pdf (39 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 29-Form of Operating Level Agreement.pdf (38 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003 - HUB Subcontracting Plan (Approved 10-25-18).pdf (6076 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-RFO DIR-SDD-TMP-162.zip (56109 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Amendment 1-WITO.pdf (2096 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-WITO Attachment 1-Statement of Work.pdf (254 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-WITO Attachment 2-Pricing and Financial Pro.pdf (149 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-WITO Attachment 2-A-Charges.pdf (50 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-WITO Attachment 2-B-Financial Responsibility.pdf (82 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-WITO Attachment 2-D-Baseline Volumes.pdf (50 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Amendment 2.pdf (2686 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 1-Attachment 3-A-Service Levels Matrix to Amend 2.pdf (288 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 2-Attachment 3-B-SLA Definitions Tools Method to Amend 2.pdf (939 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 3-Attachment 3-C-Critical Deliverables to Amend 2.pdf (420 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 4-Exhibit 4-Pricing and Financial Provisions to Amend 2.pdf (150 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 5-Attachment 4-A-Service Provider Pricing Forms to Amend 2.pdf (83 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 6-Attachment 4-B-Financial Responsibility Matrix to Amend 2.pdf (234 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 7-Attachment 4-D-Resource Baselines to Amend 2.pdf (421 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 8-Attachment 4-E-Service Tier Matrix to Amend 2.pdf (78 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 9-Attachment 6-B-Service Management Manual to Amend 2.pdf (433 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 11-Exhibit 13-Reports to Amend 2.pdf (452 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 12-Attachment 13-A-Reports to Amend 2.pdf (230 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 13-Exhibit 19-Transition Plan to Amend 2.pdf (530 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 14-Attachment 19-A-Transition Milestones to Amend 2.pdf (82 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 15-Exhibit 20-Transformation Plan to Amend 2.pdf (85 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 16-Attachment 20-A-Transition Milestones to Amend 2.pdf (146 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Amendment 3.pdf (918 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 1- Definitions.pdf (412 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 3-Service Levels.pdf (480 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 1-Attachment 4-B-Financial Responsibility Matrix to Amend 3.pdf (242 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 2-Attachment 4-D-Resource Baselines to Amend 3.pdf (173 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Amendment 4.pdf (1151 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 1 - Definitions.pdf (412 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Exhibit 4-Pricing and Financial Provisions.pdf (491 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 1-Attachment 4-A-Service Provider Pricing Form to Amend 4.pdf (85 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 2-Attachment 4-B-Financial Responsibility Matrix to Amend 4.pdf (229 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Amendment 5.pdf (1394 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 1-Attachment 3-A-Service Levels Matrix to Amend 5.pdf (105 KB)
Date posted: 11/15/2023

DIR-DCS-SCP-MSA-003-Appendix 2-Attachment 3-B-SLA Definitions Tools Methodologies to Amend 5.pdf (275 KB)
Date posted: 11/15/2023

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DIR-DCS-SCP-MSA-003

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Xerox Corporation

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