Contract Number
DIR-TELE-CTSA-002
11/05/25
11/05/25
Vendor Information
11349247103
Non HUB
DIR-CPO-TMP-552
Active
Contract Overview
AT&T offers TEX-AN Services in four major areas including maintenance, support, installation, configuration, technical and other related services as detailed below: • Wireline telecommunications services through this contract, include local voice services, long distance services, internet, metro ethernet, small office/home office (SOHO), and voice over IP (VOIP) services. Including Security Services and SD-WAN Services. Next Generation 9-1-1 Services are also included. • Wireless Services. AT&T offers hardware, software, and services for wireless, voice, data, mobile security, and bundled service packages. FirstNet service is included in this contract as well as Internet of Things (IoT) platforms along with applications and solutions. Satellite Services are included as well. • Conferencing and Collaboration Services, including Cloud-based PBX and additional voice services. • Managed Communications Services include hosted solutions and support services includes associated equipment as part of the service. Technology services include management of call processing architecture and Contact Center. The Services offered by AT&T may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state in some cases.Contract Details & Ordering Information
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Contract Documents for DIR-TELE-CTSA-002
Contract documents include all essential contract documents for your procurement file.
DIR-TELE-CTSA-002 Contract.pdf (495 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 HUB Subcontracting Plan (updated 6-22-2023).pdf (2294 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 Carrier Class Pricing vs 5.0 EAU 6 (effective 03-15-2024).pdf (4485 KB)
Date posted: 02/29/2024
Date posted: 02/29/2024
DIR-TELE-CTSA-002 Wireless B-3 vs 4.0 EAU 7 (effective 2-16-2024).pdf (883 KB)
Date posted: 02/29/2024
Date posted: 02/29/2024
DIR-TELE-CTSA-002 Appendix A Sample Statement of Work (SOW) B-4.pdf (142 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 D-1 Program Management Plan.pdf (231 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 D-3 Service Delivery & Order Process Plan v2.0 (updated Sept 2022).pdf (508 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 D-2 Marketing Management Plan.pdf (255 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 D-4 Help Desk Plan.pdf (348 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 D-5 Change Management Plan.pdf (124 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 D-6 Service Level Agreement (SLA) Plan v2.0 (updated Sept 2022).pdf (790 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 D-7 Billing Management Plan.pdf (395 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 RFO TEX-AN 2021 DIR-CPO-TMP-552.pdf (6944 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
DIR-TELE-CTSA-002 Amendment 1.pdf (159 KB)
Date posted: 10/10/2023
Date posted: 10/10/2023
More Information
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