Contract Number

DIR-TELE-CTSA-020

06/15/26
06/15/30
 

Vendor Information

1870528557700
Non HUB
DIR-CPO-TMP-552
Active

Vendor Contact:

Pat Hurley

Phone: (512) 484-6587

Fax: (801) 320-3531

DIR Contact:

Tequila Jackson

Phone: (512) 463-3374

Contract Overview

inContact, Inc offers TEX-AN Services including carrier services and software as a service for cloud contact center. NICE CXone services include Quality Management, Workforce Management, Omnichannel voice and digital services, AI services such as chat bot and conversational AI, knowledge base, IVR and ACD. The Services offered by inContact, Inc. may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are/are not available

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More Information

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More Information

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