Microsoft offers Microsoft Master Services through this contract. Available services include: Premier Support Services (support account management, workshops, problem resolution support, support assistance; and, information services) and Technical Services (technicians and consultants). Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.
DIR has exercised Amendment 6 to extend the contract end date to October 29, 2021.