AT&T Corp.

AT&T offers Cybersecurity Software Products and Services under the contract. Various brands are being offered under the contract. There are no resellers on this contract. DIR has exercised the automatic renewal option for this Contract. This renewal extends the contract through 04/07/2026.

AT&T Corp., offers deliverables-based information technology services (DBITS) through this contract, specifically: Technology Category 1: Application Development, Maintenance, and Support, Technology Upgrade, Migration, and Transformation; and Enterprise Resource Planning (ERP); Technology Category 3: IT Assessments, Planning, Independent Verification and Validation (IV&V), and Market Research, Procurement Advisory, and Contract Implementation Services; and Technology Category 4: Project and Program Management. This contract is for services ONLY. No hardware or software products may be sold through a DBITS contract. Resellers are not available for this DBITS contract. DIR has exercised the automatic renewal option for this Contract. This renewal extends the contract through 04/22/2025.

AT&T Corp. offers End-User IT Outsourcing (managed services) for information technology assets through this contract. Managed services include: Provisioning of Equipment; Desktop Outsourcing;and Asset Tracking. Support Services include: Service Desk; On -Site MAC; Remote Support; Standard and Ad Hoc Reporting Documentation; Break/Fix/Maintenance; and Unwind/End of Engagement services. Technology Services include: Mobility; HVD; Network Management; Software and Security Services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.

<p>DIR has awarded a contract to AT&T Corp. for Managed Security Services (MSS). </p> <p>MSS is comprised of three Service Components: <ul> <li><b>Security Monitoring and Device Management (SMDM)</b>. SMDM Services manage and monitor security devices, which includes managed firewalls (including web application firewalls), host-based intrusion prevention systems, endpoint device management, intrusion detection/prevention systems, and malware detection/prevention systems. SMDM also includes Security Information and Event Management, threat research and analysis, and Security Operations Center (SOC) services. SMDM includes the installation, configuration, and management of associated equipment. </li> <li><b>Incident Response</b>. Incident Response Services assist Customers in the event of a security incident. Services include response to and resolution of security incidents (e.g., damaging events, computer intrusions, service disruption, security compromises, and inadvertent data disclosure or loss) and digital forensics, (e.g., performing recovery and investigation of material or artifacts found in Customer’s digital device). Incident Response Services also include proactive security response preparedness through development of security response plans. </li> <li><b>Risk and Compliance</b>. Risk and Compliance Services help the Customer identify, remediate, monitor, and manage enterprise risks through Services such as controlled penetration testing and security vulnerability assessments. Risk and Compliance Services also assist Customers in validating and meeting compliance requirements of state, federal, or industry regulations. </li></ul></p> <p>Services are available to all eligible Texas DIR Customers, with the exception of some services that are already provided to DCS customers through the DCS contracts. All MSS Customers will be required to have an Interagency Contract (IAC) or Interlocal Contract (ILC) in place with DIR before Service.</p>

AT&T offers TEX-AN Services in four major areas including maintenance, support, installation, configuration, technical and other related services as detailed below: • Wireline telecommunications services through this contract, include local voice services, long distance services, internet, metro ethernet, small office/home office (SOHO), and voice over IP (VOIP) services. Including Security Services and SD-WAN Services. Next Generation 9-1-1 Services are also included. • Wireless Services. AT&T offers hardware, software, and services for wireless, voice, data, mobile security, and bundled service packages. FirstNet service is included in this contract as well as Internet of Things (IoT) platforms along with applications and solutions. Satellite Services are included as well. • Conferencing and Collaboration Services, including Cloud-based PBX and additional voice services. • Managed Communications Services include hosted solutions and support services includes associated equipment as part of the service. Technology services include management of call processing architecture and Contact Center. The Services offered by AT&T may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state in some cases.