Globalscope Communications Corporation

12705149297000
Hispanic American Female
 

Vendor Information

Explore what this Vendor has to offer through the contracts listed below. Contracts are competitively bid, saving you time and money. For the latest pricing information and to negotiate further, please contact the Vendor through the information listed for each contract.

Note: If there are no active contracts listed below, then this vendor does not have any ongoing contracts with DIR and is not permitted to sell through DIR.

How to Contact

To contact this Vendor, select a Contract below to find the sales contact's information. 

Vendor Contracts

This vendor offers products and services through the following active contracts.

Prime Vendor

This vendor is the prime for the following contracts. A Prime Vendor is the contract-holder.

Contract Number
DIR-TELE-CTSA-006
Globalscope Communications Corporation

Globalscope Communications offers TEX-AN Services including maintenance, support, installation, configuration, technical and other related services focusing on Avaya Communications Manager, IP Office and related applications. In addition to Managed Services, Globalscope offers Hosted/Cloud Based NICE inContact Contact Center Services (CCaaS). Globalscope Services may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are/are not available.

Reseller

This vendor is a reseller for the following contracts.

Contract Number
DIR-CPO-5111 Avaya, Inc.

Avaya, Inc. offers Software and Software as a Service (SaaS) products and maintenance, support, installation, configuration, technical and other related services focusing on Data Center, Security, Data, Digital, and Cloud Technologies available under this contract. Avaya, Inc. contract may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. DIR has exercised the automatic renewal option for this Contract. This renewal extends the contract through 11/15/2024.

Contract Number
DIR-CPO-4644 Avaya, Inc.

This contract offers law enforcement, surveillance and security monitoring, emergency preparedness, and disaster recovery products and related services. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are available on this contract. DIR has exercised the automatic renewal option for this Contract. This renewal extends the contract through 08/19/2025

Contract Number
DIR-TSO-4359 Graybar Electric Company, Inc.

Graybar Electric Company, Inc., offers Data Storage, Data Communication products and Networking equipment through this contract. This contract offers various products and related services. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are available on this contract. **DIR has exercised the automatic renewal option for this Contract. This renewal extends the contract through May 6, 2024.

Expired
Contract Number
DIR-TSO-2702 Sunturn

Sunturn offers data communications & networking equipment and related services through this contract. Available brands, products and services include: Avaya, Datel, Netlet and many others. This contract is E-rated qualified. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract does have a number of resellers, many of which are HUB vendors.

Expired
Contract Number
DIR-TSO-2654 Avaya, Inc.

Avaya, Inc. offers Data Communication & Networking Equipment and Related Services through this contract including: networking equipment, maintenance and technical services. Available brands and products include Avaya, Radvision and IP Office. This contract is E-rate qualified. Customer can purchase directly thought this DIR Contract. Contracts may be used by state, local government, public education, other public entities in Texas as well as public entities outside the state. This contract has a number of Resellers some of which are HUB.

Expired
Contract Number
DIR-TSO-3769 inContact, Inc

inContact, Inc. offers software and solutions that can transform your call center into a one-on-one experience, by unifying omnichannel routing and workforce optimization with the agility of the Cloud, plus achieving your customer experience goals with cost-effective scalability and reliability, and with the advanced all-in-one customer interaction solution. inContact with its own products along with NICE, ECHO, and iBenchmark software, Software as a Service solutions delivers Call center ACD, Call routing, Self-services IVR, agent optimization, universal Queue, customer survey, Speech and Data Analytics, contact center, CTI, UUI, Guided workflow processes, Artificial Intelligence and Personal Connection Dialer along with Advanced Reporting and Analytics just to list a few. inContact Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. This contract has 4 resellers one (1) is a HUB, and 2 subcontractors one (1) is a HUB. DIR has exercised the automatic renewal option for this contract. This renewal extends the contract through 4/19/2021.

About File Formats

Some documents on this page are in the PDF format. Please download the Adobe Reader in order to view these documents.