Director IV (Director of Information Technology Services and Agency Information Resources Manager)

Job Title
Director IV (Director of Information Technology Services and Agency Information Resources Manager)
Job Number

Job Posting:





Open Until Filled.

Position Title:

Director IV (Director of Information Technology Services and Agency Information Resources Manager)



Military Occupation Specialty Code:

Coast Guard- SEI15



Number of Vacancies:



Chief Technology Office / Information Technology Services / Information Resources Manager)

Salary Range:

$10833.33 - $11666.67



Hours Worked Weekly:


Work Schedule:

This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.



Agency Address:

300 W. 15th, Austin, Texas 78701

Web site:

Refer Inquiries to:

Human Resources


(512) 475-4922 or (512) 475-4612


  • You must create a CAPPS Career Section candidate profile or be logged in to apply
  • Update your profile and apply for the job by navigating through the pages and steps
  • Once ready, select “Submit” on the “Review and Submit” page
  • If you have problems accessing the CAPPS Career Section, please email the CAPPS Recruiting Help Desk at


  • Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
  • Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:

Candidates will be notified of appointments as determined by the selection committee.


Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.


The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability.  Please call 512-463-5920 to request reasonable accommodations.


The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-million-dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government.  DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.

This role will perform highly advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning of the Information Technology Services Department, including staff performing application development, maintenance, and operations. Work involves developing and implementing policies; reviewing guidelines, agency technology strategies, procedures, rules, and regulations; establishing priorities and standards; implementing tools to meet agency and department goals; overseeing the assessment of business unit needs and providing critical IT solutions; coordinating and evaluating staff and program activities; providing external program services, overseeing major application development initiatives, and technical assistance to government agencies, community organizations, or the public; and working within existing budgets. Plans, assigns, and supervises the work of others. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.


The ideal candidate will have the ability to highlight their strengths in the following functions:

  • Acts as a senior official, reporting to the Chief Technology Officer, and has the authority necessary to fulfill duties as the Information Resources Manager; complies with IRM continuing education requirements.
  • Oversees the implementation and operation of DIR’s technology needs through data centers and desktop technology, quality measures, and applications in use by the agency.
  • Develops and oversees the technical support programs for DIR applications; identifies the need, scope, and architecture for new programs; provides direction, guidance, and hands-on assistance as needed; plans, assigns and/or supervises the work of other managers; oversees, manages, and reports on multiple projects concurrently and works under strict deadlines and budgets.
  • Operates within guidelines, procedures, rules, and regulations; Provides research and modeling as needed to support strategic and tactical activities; proposes budgets and executes support within approved budgets. Collaborates and submits DIR’s appropriations for IT solutions.
  • Provides services to all business areas of DIR, including business areas such as Procurement,, DCS, Security and TEX-AN, which provide services to other state and local entities. Services include computing resources, network infrastructures software maintenance and development, client services support, web services and application development.
  • Oversees the acquisition and management of the organization’s information; reporting on the information resource (IR) investment and benefits to executive management, DIR, the Legislature, and the Legislative Budget Board; complies with IRM continuing education requirements and oversees implementation of project management and practices.
  • Meets with local, state, and federal officials as well as representatives of private entities regarding business opportunities; Represents the agency at business meetings, hearings, trials, legislative sessions, conferences, and seminars or on boards, panels, and committees as needed or directed.
  • Performs related work as assigned.


  • Graduation from an accredited four-year college or university with major coursework in information technology, management information systems, business or public administration, or a related degree.
  • Additional work-related experience may be substituted for education on a year-for-year basis. High school diploma required.


  • Ten (10) years of application development and support experience.
  • Three (3) years of leadership experience of a technology department or group at the level of Assistant Director or above.


  • Experience and training in analyzing, recommending, developing, and implementing cogent enterprise solutions, policies, standards, and guidelines.
  • Experience with private sector IT operations in an organization or company that specializes in information or communications technology.
  • Experience working with local, state and/or federal agencies.


  • Strong working knowledge of hardware/software system functions
  • Strong analytical skills
  • Strong leadership and interpersonal skills
  • Skill in finding solutions for or to deal proactively with work-related problems; including personnel related issues
  • Ability to produce a high degree of accuracy in work
  • Ability to exercise courtesy, tact and diplomacy in all communications
  • Ability to effectively communicate technical and other information both orally and in writing; in a clear and concise manner
  • Ability to effectively interpret policies, procedures and regulations; ability to implement new systems and procedures and to evaluate their effectiveness
  • Ability to exercise sound judgment and discretion in handling confidential information
  • Ability to organize and direct oneself and effectively supervise others
  • Demonstrated ability to work on concurrent tasks in a fast-paced environment while effectively planning, prioritizing, assigning, and overseeing the work of others
  • Ability to prepare comprehensive and accurate schedules and reports; ability to prepare and/or make presentations to individuals and various internal and/or external groups including agency leadership.
  • Ability to effectively develop project plans and to organize and manage complex information technology projects to completion; ability to conduct effective, thorough review of project requirements and deliverables; knowledge of project management tools and techniques
  • Ability to effectively communicate with people of diverse backgrounds and organizational levels
  • Ability to comprehend complex technical topics and specialized information
  • Ability to utilize the available time to organize, implement and complete department objectives within given deadlines
  • Ability to comply with all agency policies and applicable laws
  • Ability to comply with all applicable safety rules, regulations and standards
  • Ability to work a flexible schedule to meet required deadlines
  • Ability to work under pressure and exacting schedules to complete assigned tasks
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers
  • Ability to understand, follow and convey brief oral and/or written instructions
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment


  • Proficiency in the use of a personal computer and applicable software necessary to perform work assignments e.g., word processing, spreadsheets (Microsoft Office preferred)


  • Regular and punctual attendance at the workplace
  • Criminal background check


  • Frequent use of computer, copiers, printers, and telephones
  • Frequent standing, walking, sitting, listening, and talking
  • Frequent work under stress, as a team member, and in direct contact with others
  • Occasional travel
  • Occasional bending, stooping, lifting, and climbing
  • Occasional overtime required

About File Formats

Some documents on this page are in the PDF format. Please download the Adobe Reader in order to view these documents.