Produced and hosted by Qualtrics. DIR is an educational sponsor under the Technology Today Series.
Employee turnover is a current challenge at Texas government agencies, and it is coupled with struggles to find early career employees to fill mission-critical positions. Meanwhile, customers continue to increase their expectations for the quality of their interactions with government services--which means Texas needs to recruit and engage a skilled workforce that can deliver needed policies, programs, and services in a digital environment.
The challenge is particularly true for government IT departments, which need talented digital designers and cybersecurity experts to redesign digital ecosystems and interactions in line with fast-evolving industry standards. IT departments can learn from cross-sector best practices in employee experience:
- Understand emerging expectations for work experiences to attract top talent
- Uncover the deep drivers of engagement to move the needle on retention
- Co-create technology tools with the employees who use them, by applying UX/UI to the design and deployment lifecycle.
For questions, please contact Drew McIntyre (email@example.com).
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