Continuing Education/Training

Teams Talk: Chat, the Whole Chat, Nothing but the Chat

A targeted 30-minute look into Teams Chat and how to use it.


Teams Talk: Chat, the Whole Chat, Nothing but the Chat 

Monday, August 17th | 10:30 - 11:00 CDT | Click Here to Join Teams Live Event Session (or to access the recording).

(No pre-registration. Copy information to your calendar and click the link above to join the session.)

Presented by the Microsoft Customer Success Team - Austin

Many of us have been enjoying the robust features of Office 365 and Teams. However, those same features and the way they all interact can be a bit overwhelming at times.  This is an opportunity to concentrate on one specific element: chat.

Ever wonder why you still keep getting chat messages long after a meeting ends? Is it time to wean yourself off Skype and you want to know how Teams chat works? Do you want to understand the difference in private vs group chats-  Attend this session to learn all that and more.

DIR thanks the Microsoft Austin Customer Success Team for providing this short, focused topic customized for Texas public sector.


  • Instant Messaging Functionality
    • Presence tied to your digital identity  
    • Peer to peer or group chat 
    • Start an ad-hoc meeting to screenshare or use audio calling 
    • Use of emojis
  • A modern chat experience
    • Persistent chat (history is kept intact and searchable) 
    • Send screenshots, GIFs and stickers, 
    • Rich Text formatting allows for use of formatting, @tags, and Importance to increase response rates
    • "Like" messages  
    • Attach or share documents via OneDrive 
    • Easily create group chats for conversations or small projects 
    • Utilize tabs to see shared files, organization, activity, or connect to another service 
  • Group chat & more 
    • Add or remove people with the option to include prior IMs when you add a member 
    • Rename a group chat to easily identify the purpose of the conversation 
    • Decide how much history to show when adding someone to a group chat.  Easily allow someone to catch up with the conversation 
    • Share and collaborate on files in the cloud.   
  • Chat Options 
    • Explore all chat options: Pin, add to favorites, mute, hide, notify when available, manage apps 
    • Best practices for controlling noise and keeping chats organized.  Utilize presence, mute and pinning conversations in a way that keeps work streamlined.  
  • Ad-hoc calls and screen share
    • Instantly start an audio call 
    • Share screen 
    • Video is temporarily disabled  


Date & Location

Date & Time

Monday Aug 17, 2020
10:30am - 11:00am CDT


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