Customer Eligibility

DIR eligible Customers include Texas State Agencies, county or local government offices, and public education entities of all sizes. Our contracts cover a wide variety of information technology products and services, and are constantly expanding to meet the needs of our customers.

Disclaimer - Customer definitions and eligibilities are subject to legislative update. 

Customer Eligibility List

Texas State Agency

State Agencies are eligible to purchase under any of DIR's program areas.

Institutions of Higher Education (IHE)

IHE's are eligible to purchase under any of DIR's program areas

For Telecom Services, IHE's must also:

     1. Engage in distance learning, AND
     2. Receive federal funds for distance learning initiatives per TGC 2170.004 (5)

K-12 School District

K-12 School Districts are eligible to purchase under Cooperative Contracts, may be eligible to purchase under other program areas

Local Government

Local Government organizations are eligible to purchase under any of DIR's program areas

Public Entities Outside of Texas

  • As defined by TGC 2054.0565
  • Outside entities must first have an executed interstate cooperation contract (ICC) to purchase through DIR contracts (see current list of ICC's here)

Public Entities outside of Texas are eligible to purchase under Cooperative Contracts, may be eligible to purchase under other program areas

Other Types of Organizations TGC 2157.068

Other Organization types listed above are eligible to purchase under Cooperative Contracts, may be eligible to purchase under other program areas

Did you know?

DIR refers to the eligibility of Assistance Organizations as determined through the TxSmartBuy program administered by the Texas Comptroller of Public Accounts (CPA).  For information on establishing your agency's membership as an Assistance Organization through CPA, please refer to the links below.

 

Program Areas

Customer eligibility can vary by contract and service area. Learn more about the Program Areas and the IT Products and Services that DIR has to offer.

Cooperative Contracts

Shared Technology Services

Communications Technology Services (Telecom)

Strategic Digital Services

Domain Name Registration

Information Security Services

  • Network Security Monitoring, Alerting, and Analysis Services
  • Network Intrusion Prevention Service (IPS)
  • Testing Services
  • Controlled Penetration Testing (CPT)
  • Web Application Vulnerability Scanning (WAVS)
  • Vulnerability Scan

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