The Digital Transformation: A Guide for Texas Government is now available on DIR's website and the Texas Open Data Portal.
Section 2054.069 of the Texas Government Code requires DIR to prepare a digital transformation guide for assisting agencies with modernizing agency operations and services to incorporate electronic data and convert existing agency information into electronic data.
This guide is designed to help Texas government advance digital transformation and improve the customer experience, regardless of where your organization is on its digital journey. It recognizes key considerations for digital transformation, outlines a five-step process for advancing the next generation of digitization in Texas government, and identifies state resources for public sector organizations to facilitate their own digital transformation.
To help advance digital transformation and improve the customer experience, DIR has established the Strategic Digital Services program.
For more information go to the policy and guidance page of the DIR Website.