The designation is based on an analysis of DIR’s employee’s answers to an anonymous survey administered by Energage LLC. The survey measures 15 “culture drivers” that Energage deems “critical to the success of any organization.” DIR’s employees ranked the agency high in innovation, employee communication, and “clued-in” senior-leaders who understand what is really going on at DIR. DIR was also named a “Top Place to Work” in the Greater Austin Area by the Austin American-Statesman Top Workplace in 2022, 2021, and in 2014.
As the state’s technology agency, DIR's mission is to serve Texas government by leading the state's technology strategy, protecting state technology infrastructure, and offering innovative and cost-effective solutions for all levels of government. With a vision to transform how Texas government serves Texans, DIR collaborates with state leadership, state agencies, education sectors, local government, and industry leaders to shape statewide technology priorities. DIR manages the state's IT security initiatives; communications technology services (both statewide and at the Capitol Complex in Austin); IT cooperative contracts; shared technology services; and Texas.gov, the official website for the State of Texas.