Navigating TEX-AN Services

Explore TEX-AN Services  

TEX-AN serves as a comprehensive platform offering a spectrum of voice and data services. Leveraging the aggregated purchasing power of the State of Texas, DIR negotiates highly competitive rates and service levels, delivering unparalleled advantages to customers. 

Let's dive into our specific offerings, which cater comprehensively to the communications needs of organizations across Texas. From seamless local calls to robust internet connectivity, TEX-AN has you covered: 

• TEX-AN Voice: Say goodbye to communication hurdles with our local, long-distance, and toll-free services. 
• TEX-AN Data: Dive into the digital age with broadband, MPLS (Multiprotocol label switching), and SOHO (Small Office/Home Office) solutions, empowering your organization with reliable connectivity. 

Unlock TEX-AN Benefits 

Why should you choose a TEX-AN contract? Let's break the benefits down: 

• Time and resource efficiency: Save precious time and resources with pre-negotiated contracts, freeing you from solicitation and negotiation hassles. 
• Enhanced buying power: Access competitive rates thanks to the collective purchasing power of the State. 
• Dedicated customer service: Our team is committed to your satisfaction, ensuring smooth operations at every turn. 
• Simplified procurement: Say goodbye to complexity! We make accessing essential communications services a breeze. 
• Access to cutting-edge solutions: Stay ahead with the latest innovations in telecommunications technology, continually evaluated and updated by DIR. 

Determine TEX-AN Eligibility 

Designed to cater to diverse entities within the Texas public sector, TEX-AN extends its services to state agencies, political subdivisions, and assistance organizations. These entities include public schools, libraries, and hospitals, as well as city and county governments. While resellers are not eligible for these contracts, TEX-AN Next Generation (NG) contracts are E-RATE certified, ensuring compliance and accessibility for all eligible entities. 

How to Seamlessly Procure through TEX-AN Contract 

Ready to dive in? Here's how: 

Step 1 – Fill out the TEX-AN New Customer Information Form (New TEX-AN Customers Only) 

• Fill out the TEX-AN New Customer Information Form to establish your account and embark on your TEX-AN journey.  
• If you are an existing TEX-AN customer, skip right to Step 2.  

Step 2 – File a Form for Desired Service (All TEX-AN Customers) 

For both new and existing TEX-AN customers, select from a range of forms tailored to your service needs. From long-distance connections to internet upgrades, DIR has you covered. 

• Switched Long Distance (PIC Request)  
• Switched Toll Free  
• MPLS Circuit  
• Dedicated Voice   
• Internet Service Circuit (non-state agency)  
• SIP (Session Initiation Protocol) 
• Metro Ethernet Circuit  
• Point-to-Point New Circuit  
• Satellite   
• Disconnect Circuit   
• PIC Code Large Order Form  
• Authorization Code Order Form  

For specialized state agency projects including DIR Internet upgrades, Capitol Complex fiber, L2VPN (Level 2 Virtual Private Network), and more, use the DIR Service Order Form to initiate tailored solutions. 

By offering a structured and user-friendly procurement process, DIR empowers organizations to navigate the TEX-AN ecosystem with confidence and efficiency. From initial account setup to selecting specific services tailored to your needs, customers can rely on DIR's comprehensive guidance and support at every step of the journey. 

Embrace the Future with TEX-AN 

In a digital age where communication is key, TEX-AN contracts offer reliability and efficiency to organizations across Texas. DIR is here to empower you to navigate telecommunications with confidence. Embrace the future with TEX-AN, where efficiency meets innovation. 

Questions? 

We're here to support and guide you through making informed decisions about TEX-AN services. 

For price quotes, questions, or other assistance, contact DIR's Telecom Service Fulfillment team by email at [email protected] or by phone at (512) 463-7800, option 4. Also, reach out to our DIR Assistant for search and help (DASH) is available 24/7 on the bottom right corner of our website.  

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