Program Specialist VI (Cyber Incident Response Team (CIRT) Program Support Specialist)

Job Title
Program Specialist VI (Cyber Incident Response Team (CIRT) Program Support Specialist)
Job Number
#00028638

Opened:   

11/22/2022           

Closes:  

12/08/2022

Position Title:      

Program Specialist VI (Cyber Incident Response Team (CIRT) Program Support Specialist)

Class/Group:

1575/B23

Military Occupation Specialty Code:

Navy OS, 641X; Coast Guard OS        

FLSA:     

Exempt

Number of Vacancies:

1

Division/Section:

Office of the Chief Information Security Officer / Security Operations/Cyber Incident Response Team

Salary Range:

$4598.67 - $6250.00 / monthly

Duration:

Regular

Hours Worked Weekly:     

40

Work Schedule:

This position may be eligible for flexible work hours and/or a hybrid work schedule if certain program guidelines are met; working arrangements may change at any time at the sole discretion of the agency.

Travel: 

Occasional travel 

Agency Address: 

300 W. 15th, Austin, Texas 78701

Web site:

www.dir.texas.gov

Refer Inquiries to:              

Human Resources

Telephone:

(512) 463-5920 or (512) 475-4612

HOW TO APPLY:

  • You must create a CAPPS Career Section candidate profile or be logged in to apply
  • Update your profile and apply for the job by navigating through the pages and steps
  • Once ready, select “Submit” on the “Review and Submit” page

SPECIAL INSTRUCTIONS: 

  • Applicants must provide in-depth information in the EXPERIENCE & CREDENTIALS section to demonstrate how they meet the position qualifications. Incomplete applications may result in disqualification.
  • Resumes may be uploaded as an attachment but are not accepted in lieu of the information required in the EXPERIENCE & CREDENTIALS section of the application.

Interview Place/Time:

Candidates will be notified of appointments as determined by the selection committee.

Notice:

Section 651.005 of the Government Code requires males, ages 18 through 25 years, to provide proof of their Selective Service registration or proof of their exemption from the requirement as a condition of state employment.

EQUAL OPPORTUNITY EMPLOYER

The Department of Information Resources does not exclude anyone from consideration for recruitment, selection, appointment, training, promotion, retention, or any other personnel action, or deny any benefits or participation in programs or activities, which it sponsors on the grounds of race, color, national origin, sex, religion, age, or disability.  Please call 512-463-5920 to request reasonable accommodations.

THE OPPORTUNITY

The Texas Department of Information Resources is the state agency charged with protecting the state’s data and critical technology infrastructure, managing a multi-million-dollar cooperative contracts program, and providing strategic technology leadership, solutions, and innovation to all levels of Texas government.  DIR is a fast-paced and collaborative environment with highly motivated and engaged employees dedicated to achieving the best value for the state.

Performs highly advanced (senior-level) consultative services and technical assistance work in support of the goals and functions of the OCISO. Work involves collaboration and assistance in planning, developing, and implementing statewide security programs and providing consultative services and technical assistance to OCISO staff and governmental agencies in support of the overall security posture for the State of Texas. Provides assistance with conference registrations, schedules for speaking engagements and makes travel arrangements and hotel accommodations for staff engaging in cyber incident response mitigation or remediation activities for eligible government entities across the state.  Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

WHAT WE DO

The ideal candidate will have the ability to highlight their strengths in the following functions:

  • Prepares and routes travel authorization forms/requests for approval; arranges and confirms travel and accommodation logistics, including hotel and car rental reservations; manages travel changes and logistics after hours and on weekends; provides detailed travel itinerary documentation for all OCISO Staff; complies with DIR’s travel policies and procedures and the state travel laws and rules in accordance with Texas Government Code (TGC), the General Appropriations Act (GAA) and travel rules established by the Comptroller of Public Accounts (CPA).
  • Registers and confirms conference attendance or speaking engagements for OCISO staff,
  • Prepares travel vouchers and expense reports for routing, approvals, and reimbursement of travel expenses; performs quality checks on travel vouchers before submitting them for approval e.g., mileage guidelines, meal allowance, state-approved hotels, etc.; maintains all travel-related instructions and resources.
  • Support cyber incident response activities and services for any eligible governmental entity across the state of Texas.
  • Coordinates with industry partners, government agencies (including law enforcement and intelligence agencies,) and other specialists to establish and maintain situational awareness of current and emerging risks and threats to the state; provides education to governmental entities on sound security practices.
  • Work with the rest of the OCISO team to collaboratively identify and deliver statewide security program improvements and continuously improve the security posture of the State of Texas as a whole.
  • Supports development and maintenance of the DIR State of Texas CIRT security incident response process, including all required supporting materials
  • Performs related work as assigned.

EDUCATION

  • Graduation from an accredited four-year college or university with major coursework in information technology security, computer information systems, computer science, cybersecurity, management information systems, business administration, or a related field.
  • Additional work-related experience may be substituted for education on a year-for-year basis (High School diploma or equivalent required)

EXPERIENCE AND TRAINING REQUIRED

  • Three (3) to five (5) years of experience providing advanced program support to division/departmental staff and agency programs
  • Experience in the IT industry, information technology security or technology program support functions

EXPERIENCE AND TRAINING PREFERRED

  • Experience making travel arrangements, including flight, hotel, and car rental reservations, and processing requests for travel reimbursement.

KNOWLEDGE, SKILLS & ABILITIES

  • Knowledge of program management processes and techniques.
  • Knowledge of the State of Texas travel program laws and regulations.
  • Demonstrated ability to work on concurrent tasks while effectively prioritizing and coordinating work assignments
  • Ability to promote and support the overall mission, goals, and efforts Office of the CISO and Statewide Security Program
  • Ability to learn and adapt quickly in a dynamic environment
  • Ability to gather, assemble, correlate, and analyze facts and devise solutions to problems
  • Ability to prepare reports, presentations, and other materials in support of OCISO security programs
  • Ability to develop, evaluate, and interpret policies and procedures
  • Ability to exercise sound judgment in making critical decisions
  • Ability to understand, follow and convey brief oral and/or written instructions
  • Ability to establish and maintain effective and cordial working relationships at all organizational levels, including agency management, direct supervisors, co-workers, internal and external customers
  • Ability to communicate both verbally and in writing, in a clear and concise manner
  • Ability to work independently and as part of a team, and to support and contribute to a cohesive team environment
  • Ability to work outside of normal working hours in response to cyber incidents
  • Ability to work occasional overtime and/or a flexible schedule to meet required deadlines
  • Ability to travel as necessary
  • Ability to work under pressure and exacting schedules to complete assigned tasks
  • Ability to comply with all agency policies and applicable laws
  • Ability to comply with all applicable safety rules, regulations, and standards

COMPUTER SKILLS

  • Proficiency in the use of a computer and applicable software necessary to perform work assignments (e.g., word processing, spreadsheets). Microsoft Office preferred

OTHER REQUIREMENTS

  • Regular and punctual attendance at the workplace
  • Criminal background check

WORKING ENVIRONMENT

  • Exposure to the standard office environment and office conditions
  • Job involves a moderate amount of walking daily
  • Frequent use of computers, copiers, printers, and telephones
  • Frequent, sitting, listening and talking
  • Frequent work under stress, as a team member, and in direct contact with others
  • Occasional bending and stooping
  • Infrequent lifting and climbing
  • May occasionally work extended hours
  • May occasionally travel

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