Technology with Peace of Mind

We understand that for many organizations, managing technology can be a drain of resources and money. That’s why our Shared Technology Services (STS) exists: so you can treat IT as a service instead of an internal project. We’ll help you secure high-quality IT services that are suited to your needs - empowering you to allocate more resources to your mission. 

Browse STS Programs

If you’re ready to take advantage of DIR’s shared technology services, visit the STS portal to get started!

View STS Portal

Which services do you need?

STS includes a set of managed IT services that Texas government organizations can use to accelerate service delivery.

Data Center Services (DCS)
Outsource infrastructure technology management to reduce costs, improve security, and improve reliability.
Data Center Services (DCS)
Managed Security Services (MSS)
Outsource security services, meet legislative security requirements, mitigate risks, and fill skillset gaps within a secure computing environment.
Managed Security Services (MSS)
Texas.gov
Texas.gov is the state’s official digital government program.
Texas.gov
Open Data Portal (ODP)
A secure data sharing environment to improve efficiencies, reduce costs, increase transparency, and foster citizen engagement.
Open Data Portal (ODP)

Shared Technology Services at a Glance

The STS program takes care of all operational issues such as change management and service level agreements, letting government entities focus on their mission in serving Texans. With STS, entities no longer need to make a choice between delivering on their mission or delivering state-of-the-art IT services. STS enables both.

100%
Data Center Services Customer Satisfaction (December 2020)
18 Million
transactions annually through Texas.gov
~500 datasets
published on the Open Data Portal

Why STS?

Resources

STS saves time and money, with competitively procured vendor contracts in place and ready to go.

Flexibility

Entities choose the services they need today and add additional ones as needs evolve, all through the STS marketplace that makes it easy to provision services and requests.

Peace of Mind

All of STS services prioritize the security of their environment.

Solutions & Services

Find out more about the active contracts for the Solutions and Services through the STS program below. Click on the contract link to access the contract documents, contact information, and contract term dates.

Texas Private Cloud, Facilities and Computing Services (TPC)

DIR-TPC-MSA-432
TPC will provide server computing services, Data Center facilities, and network management for DIR Customers. The cornerstones of the private cloud program are the two (2) regionally diverse physical data centers.

Data Center Services, Mainframe Services

DIR-MF-MSA-439
The Mainframe service provider will provide compute, storage, database management and production operations for DIR’s customers.

​Print, Mail, and Digitization Services (PMD)

DIR-PMD-MSA-438
PMD provides bulk print and mail services leveraging volume postal discounts, and digital documents and document management systems.

Technology Solution Services

DIR-TSS-MSA-435
TSS provides DIR Customers technical strategy management, solution design and project delivery for Data Center Services (DCS) public and private cloud infrastructure. TSS also provides Managed Application Services (MAS) services to include Application Development, Maintenance, and Staff Augmentation Services for applications hosted in the DCS program’s public and private clouds.

Security Operations Services (SecOps)

DIR-SECOPS-MSA-434
SecOps is responsible for security policies, oversight and monitoring Data Center Services infrastructure.

DCS Public Cloud Manager Services (PCM)

DIR-PCM-MSA-436
Industry leading public cloud services with hardened public cloud virtual data center solutions, technical and security assurances, and onboarding of public cloud services through AWS, Azure, Google, and Oracle.

Managed Security Services (MSS)

DIR-MSS-SCP-001
Managed Security Services (MSS) provides strong and consistent management of state data security including security monitory and device management services, incident response, and risk and compliance services.

Multi-Sourcing Services Integrator (MSI)

DIR-ESS-MSI-407
Capgemini is the DIR shared services Multi-sourcing Services Integrator (MSI) for the State of Texas’ Shared Technology Services (STS) program. The MSI role is to integrate and manage the services of the Service Component Providers (SCPs).

Texas.gov

DIR-ESS-TGOV-SVCS-254
Texas.gov provides application services for Texas state agencies and eligible local governmental organizations, enabling them to cost-effectively conduct business online with their customers.  

Texas.gov Payment Services

DIR-ESS-TGOV-PMNT-254
Texas.gov provides Payment Services through a partnership with Texas NIC. The Transaction Payment Engine (TPE) enables online and over-the-counter credit card or Automated Clearing House (ACH) payments.

Texas Open Data Portal

DIR-ESS-ODP-562
The Texas Open Data Portal (ODP) is the official State of Texas repository for publicly accessible open data sets. The ODP allows State agencies and other eligible DIR customers to publish open, non-regulated/PII, data sets to a data-sharing catalog on a publicly accessible website.  

Contact DIR for Shared Technology Services.

For more information on the STS program, contact:

Tere Shade

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