Holding Difficult Conversations

Complimentary webinar hosted by DIR and presented by Ryan Soisson, founder of Soisson & Associates.

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Location & Hours

Start Time:
Jun 12 2018
2:00 PM
End Time:
Jun 12 2018
3:00 PM

Holding Difficult Conversations

Tuesday, Jun 12, 2018 2:00 PM - 3:00 PM CDT | Webinar

Registration: https://attendee.gotowebinar.com/register/8070039705169546754

In our role as leaders we often recognize that surfacing and resolving disagreements increases productivity, quality and morale. Ample research supports this belief. At the same time, our concern with mis-handling difficult conversations and harming relationships can cause us to forge opportunities to surface and resolve problems. We know mistakes are easy to make in this arena. Luckily, they are also easy to identify and avoid. In this workshop we will review five common mistakes made in difficult conversations: 
  • Adopting the wrong motives 
  • Preparing to fail
  • Opening provocatively 
  • Pushing your story 
  • Getting stuck in contrary positions 
We will introduce five replacement practices that will dramatically increase the likelihood of that “difficult” conversations surface and resolve disagreements while preserving relationships. These practices are easy to adopt and help in conversations with bosses, peers, direct reports, family, friends and neighbors. 

Ryan Soisson, founder of Soisson & Associates, is committed to helping organizations, teams, and leaders achieve their most important goals in a sustainable manner. Ryan has considerable experience leading executive and management groups through strategic planning, organization design, change management, project planning, and process improvement initiatives. A dynamic trainer and instructional designer, Ryan has content expertise in a number of areas, including conflict resolution, coaching and behavior change. 

This free webinar is open to any public-sector employee interested in the topic. 

  • Session hosted by the Texas Department of Information Resources (DIR).
  • There is no cost to attend this webinar.
  • DIR will award continuing education credit for those who attend.

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