State Strategic Plan

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One of the most critical reports that DIR generates is the State Strategic Plan (SSP) for Information Resources Management. Think of the SSP as the mechanism that drives technology innovation at state agencies and institutions of higher education.

The strategic goals defined in the SSP provide a roadmap for agencies to follow when developing the Information Technology components of their Agency Strategic Plans.

Based on the expertise of our own IT professionals, as well as collaboration with stakeholders like you, the 2020-2024 SSP identifies three strategic goals that will affect technology decisions for the next five years:​​​​


  1. Evaluate and deploy cost-effective security enhancement tools.
  2. Routinely improve and test business continuity plans.
  3. Consolidate and centralize identity and access management across applications.
  4. Prioritize legacy modernization effort.
  5. Utilize an application portfolio management solution.


  1. Implement fundamental data management, governance, policies, and best practices.
  2. Explore mobile and digital methods.
  3. Spur change with data-driven decisions supported by business intelligence.
  4. Ensure the procurement and deployment of digital services provide accessible electronic information resources.
  5. Focus on the customer's needs and preferences with user-centric design applications.


  1. Consider agile procurement methodologies.
  2. Leverage shared technology services.
  3. Utilize open-source software applications.
  4. Explore and prioritize business process automation.
  5. Initiate the testing of artificial intelligence (AI) solutions.
  6. Adopt modern development approaches.
  7. Utilize an application performance management solution.

​How Collaboration Determines the Statewide Technology Strategic Goals

DIR develops the goals through collaborative measures, including:

  • Convening an advisory committee of public and private industry technology professionals.
  • Surveying CEOs, CIOs, and Information Resource Managers (IRMs) in state agencies and institutions of higher education.
  • Consulting multiple stakeholders and subject-matter experts.
  • Conducting in-depth research and analysis of top technology trends and priorities impacting both government and the private sector around the country.

2019 State Strategic Plan Advisory Committee

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