Security Awareness Training Certification (HB 3834)
The timeline below outlines the annual certification and requirements for compliance with HB 3834.
All governmental organizations
Train employees on certified training programs.
March 15 - April 30
DIR with consultation of the Texas Cybersecurity Council reviews requirements of the certified training programs.
Updated list of certification requirements published.
Training providers and local governments
Submission of training programs begins.
Complete training of all employees and elected/appointed officers. Biennially report on completion of training to DIR via your agency's security plan.
Complete training of all employees and elected officials.
Report completion of training to DIR via the web form.
Submission of training program ends.
New list of certified training providers published.
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Annual Training Requirements
State and local governments are required to train their employees annually on a certified training program. Employees required to complete the training are outlined in the table below.
State Agency Contractors
During the term of the contract and during any renewal period.
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State agencies must complete training by June 1 of each year. Agencies must certify their employee and contractor training compliance biennially in the Agency Security Plan. This will be done using the Executive Acknowledgment of Risk Form, which can be downloaded from the
Agency Security Plan page of the DIR website.
Local governments must complete training by June 14 of each year. Local governments must annually certify their training compliance by June 15, using the
Cybersecurity Training Certification for Local Governments.
Local governments can track their compliance in any method they choose, and will not submit training records or employee certificates of completion to DIR. Local governments also do not have to report their audits to DIR. Local governments should retain documentation with their training and auditing records.
Texas By Texas
DIR has an optional tool, Texas by Texas (TxT), for local governments to track their employees' training compliance. For local governments using TxT, employees will report their training completion, and DIR will send reporting from the TxT application to each local government entity to verify training compliance. Organizations that wish to use TxT should indicate their interested by submitting the House Bill 3834 Texas By Texas Self Reporting Form. More details and information about TxT will be provided to the organizations that plan to use TxT.
Governing Body Acknowledgement Form
The governing body of a local government is required to verify and report on the completion of a cybersecurity training program by employees of the local government to the department and should retain documentation pertaining to this requirement. The
Governing Board Acknowledgement Form can be used as documentation, as desired.
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Texas Cybersecurity Training Certification Requirements
Certified Training Programs
The list of certified training programs for FY 19-20 is below, and valid until August 31, 2020. The list of certified training programs for FY 20-21 will be posted on August 31, 2020. Please note that these programs are certified for the content, not other regulatory or statutory obligations.
View the Certified Training Programs website or download Certified Training Programs (DOCX - 89 KB)
Last Updated 06/03/2020
DIR Training Program
DIR has developed a certified training,
Cybersecurity Awareness Training. This video is being offered free of charge, to anyone who needs to meet the training requirements of HB 3834, and based on each organization's preference.
Application for Training Program Certification
The application for submitting cybersecurity training programs for certification is available below. Texas Government Code Section 2054.519(b) states that a cybersecurity training program must:
Focus on forming information security habits and procedures that protect information resources; and
Teach best practices for detecting, assessing, reporting, and addressing information security threats.
Certifications are valid until August 31 and need to be renewed annually.
Applications for FY 20-21 training program certifications are now available and will be accepted until July 31, 2020. There are three types of applications. Review the details below and submit the appropriate application.
If the training program was certified in FY 19-20, and has had no changes to the content pertaining to the mandatory criteria:
Submit a Training Program Re-certification Request for FY 20-21
New/Revised Government Program Certification
For government entities with training programs that were not certified in FY 19-20, or with training programs that were certified in FY 19-20 that have had changes to the content pertaining to the mandatory criteria:
Submit a Training Program Certification Application for Government Programs (This form is for public sector entities seeking certification for a new or revised in-house or hybrid program)
New/Revised Vendor Program Certification
For vendors with programs that were not certified in FY 19-20, or with programs that were certified in FY 19-20 that have had changes to the content pertaining to the mandatory criteria:
Submit a Training Program Certification Application for Vendor Programs (This form is for vendors seeking certification for a new or revised program).
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Course Certification Checklist
The purpose of this checklist is to assess and determine whether a state agency's, local government's, or vendor's cybersecurity awareness training program meets the minimum requirements for certification under Section 2054.519(b), Texas Government Code. This detailed certification criteria are based on the
National Initiative for Cybersecurity Education (NICE) Framework.
FY 20-21 Security Awareness Training Program Certification Standards (PDF|194.96KB)
Application Guide for Security Awareness Training Program Certification
Prepare your training program submission in advance by reviewing the application guide, which includes a glossary of relevant terminology.
FY 20-21 Security Awareness Training Program Application Guide (PDF|376.91KB)
A local government that employs a ‘dedicated information resources cybersecurity officer’ may use a cybersecurity training program that satisfies the statutory content requirements. In this scenario, training program certification is not required.
A local government that employs a 'dedicated information resources cybersecurity officer' may use a cybersecurity training program that satisfies the statutory content requirements. This exception does not apply to state agencies. In this scenario, training program certification is not required.
A cybersecurity officer must be an employee of the organization who:
Has responsibility for information security for their represented organization;
- Possesses the training and experience required to administer cybersecurity functions; and
- Has information security duties as their primary duty (primary is defined as greater than 50% of the employee's workload).
Submit a Local Government Cybersecurity Training & Awareness Program Exception Form
Exceptions are valid until August 31 and need to be renewed annually.
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HB 3834 FAQs
For questions about HB 3834, please contact
Can my organization get an extension on the due date for training?
Training due dates are set by legislation. DIR is not authorized to change the due date of training and cannot grant extensions. We believe cybersecurity training is of the utmost importance and encourage your organization to complete the required training as soon as possible.
Are there any low and/or no cost certified training programs available?
The list of certified programs include in-house programs that a provider is willing to share. Some of these programs are available at low and/or no cost to your organization. Contact the providers that have indicated they are willing to share for more details.
What are the annual training dates for cybersecurity training?
Individuals that must be trained have to complete a certified training annually, starting June 14, 2019. How government entities choose to track the annual training internally for their employees and elected officials is up to the entity.
How many training programs will be certified?
HB 3834 requires DIR to certify at least five cybersecurity training programs. Refer to the
list of certified programs for current numbers.
What criteria will be used to certify the programs?
HB3834 requires training programs to: (1) focus on forming information security habits and procedures that protect information resources; and (2) teach best practices for detecting, assessing, reporting, and addressing information security threats. Refer to the link above for detailed certification criteria, based on the
National Initiative for Cybersecurity Education (NICE) framework.
When can programs be submitted for certification?
Applications for training program certifications are accepted annually from June 1 through July 31.
What are the standards for maintenance of certification?
Training programs will have to be re-submitted for certification annually.
Can a state agency or local government organization submit a vendor's program for certification?
No, the training provider organization must apply to have their training program certified.
Access is defined as "any person who has been given an account to access any state (or local) information system."
In the training program application, is providing a free trial an acceptable method for providing access to training course materials for review?
A free trial may be acceptable if it doesn't have the possibility of leading to any kind of obligation, financial or otherwise, to the State or any other user.
When certifying vendors who provide security awareness courses and/or packages, is it the vendor who is being certified or individual components of that vendor's solution? In the case that it is individual components, how will those components be identified?
The training program is what will be certified. A training program is a course or curriculum of courses that meets the specifications of HB 3834. If the training program is part of a larger set of training materials, state and local government organizations in Texas will need to include in their training program the modules/courses that are submitted for certification as a minimum to ensure compliance with state law (although they could add modules/content as desired).
Our training partner has a license agreement for end users. May we submit their license agreement as part of the proposal?
Submitting a license agreement is not a specific requirement of the application, however training providers can submit any documentation that provides evidence of how the program meets requirements.
Can we submit a description of the intended audience with our training program?
Yes, there is a field in the application for the training program provider to specify the eligible users of a training program. This information will be included on the list of certified training programs.
Are training programs being assessed for accessibility?
No, training programs are only being assessed for meeting the requirements stated in the Course Certification Checklist. However, there is a field in the application for the training program provider to indicate whether the program meets accessibility requirements. This information will be included on the list of certified training programs.
Will training programs be offered in languages other than English?
There is a field in the application for the training program provider to indicate available languages. This information will be included on the list of certified training programs.
State Agency and Contractor Training Requirements
What constitutes a state agency?
As defined in Chapter 2054 of Government Code, a state agency includes a department, commission, board, office, council, authority, or other agency in the executive or judicial branch of state government that is created by the constitution or a statute of this state, including a university system or institution of higher education as defined by Section 61.003, Education Code.
Which state agencies and institutions of higher education employees are required to have annual cybersecurity awareness training?
Employees who use a computer to complete at least 25% of their required duties are required to complete annual awareness training through a certified program.
What contracts are affected by the training requirement?
The training requirement for contractors affects contracts entered into on, or after, June 14, 2019, and contract renewals executed on, or after, June 14, 2019.
Who is responsible for ensuring the service providers in the Shared Technology Services (STS) program meet the contractor training requirements?
DIR contracts directly with each of the service providers within the STS program, including the Multi-sourcing Services Integrator (MSI) and all Service Component Providers (SCPs); therefore, DIR is responsible for ensuring they meet the training requirements.
If a contractor works with multiple state agencies, do they have to complete the training program selected by each of the state agencies?
A contractor that has access to state computer systems or databases at multiple state agencies must complete the training program specified by each state agency.
What is the difference between HB 3834 and the security awareness training requirements included in Texas Administrative Code, Chapter 202 (TAC 202)?
HB3834 provides specifics to the security awareness requirements in TAC 202. TAC states that state agencies are responsible for: administering an ongoing information security awareness education program for all users; and introducing information security awareness and inform new employees of information security policies and procedures during the onboarding process. HB 3834 adds requirements around the training that must be provided.
Which training requirements apply to community colleges?
Under SB 64 (86R), community colleges must comply with Texas Administrative Code Chapter 202 (TAC 202) and therefore must follow the training requirements for state agencies.
If elected or appointed officials of a state agency do not use a computer to perform at least 25 percent of their duties, are they required to complete cybersecurity training?
Yes, elected and appointed officials are required to complete cybersecurity training regardless of whether they use a computer to perform at least 25 percent of their duties.
What is the minimum number of hours contractors have to work to be required to take cybersecurity training?
There is no stipulation for hours worked. Any contractor who has
access (see definition of
access above) must complete the training.
Will DIR's CISO training program for security awareness, SANS Securing the Human, be certified?
The SANS training program,
TX-3834 SANS Security Awareness Program, has been certified. for FY 19-20. State agencies need to ensure they are including the specific modules in their employee training. Refer to the
list of certified programs for additional details. The SANS contract is in place through December 2020.
Can state agencies select any training program from the list of certified programs?
State agencies are bound by state procurement regulations and therefore must select a program that is offered through DIR's cooperative contracts. If a state agency wants to procure an item available from DIR's contracts and services program through an avenue other than a DIR contract, the agency must request an exemption.
To save state resources while complying with HB 3834, may a state agency consider the employee training received by another agency’s employees pursuant to Texas Government Code 2054.5191 as an alternative to the contractor representative training required by Texas Government Code 2054.5192?
Texas Government Code 2054.5192 requires agencies’ contractors to complete training that has been certified by DIR. An agency’s employee training satisfies its internal obligations under Texas Government Code 2054.5191. It does not satisfy the agency’s obligations when it is acting as a contractor, as those obligations are detailed under Texas Government Code 2054.5192. If the contractor agency obtains DIR certification for its training program, and if the customer agency accepts that program, then the training could satisfy the contractor agency’s obligations.
For contractor employees working on multiple contracts, can the state agency require such training only once per year?
Texas Government Code 2054.5192 requires the contractor to certify annually that the contractor (and its subcontractors, officers, and employees) with access to a state computer system or database, have received the requisite training. Each contract’s file should include the required annual certification from the contractor concerning all relevant personnel working on that contract. If such personnel work on more than one contract, then each contract file should be documented, but it is not necessary for an individual to take a separate class annually for each contract under which she or he is engaged.
Are contractors required to submit certifications of cybersecurity training for contract extensions, or only for contract renewals?
The distinction between a renewal and an extension may turn on many factors. These include, among others, the length and purpose of the additional time, the work to be performed during that time, and the amount and nature of compensation related to that work. Agencies are encouraged to confer with their legal counsel concerning specific cases.
Local Government Training Requirements
What constitutes a local government?
As defined in Chapter 2054 of Texas Government Code, local government includes a county, municipality, special district, school district, or other political subdivision of the state.
Do local governments have to use a certified training program?
Yes, local governments must use a certified training program, unless the local government employs a ‘dedicated information resources cybersecurity officer’ and has a cybersecurity training program that satisfies the requirements.
Which local government employees are required to complete annual cybersecurity awareness training?
Local government employees who have access to a local government computer system or database, and elected officials are required to complete annual cybersecurity awareness training.
Do contractors of local governments have to complete cybersecurity awareness training?
No, the contractor training requirement only applies to state agencies. However, ensuring that contractors have appropriate awareness of cybersecurity best practices can be beneficial to any organization.
What is the definition of a "dedicated information resources cybersecurity officer"?
An employee who: 1.) has responsibility for information security for their represented organization; 2.) possesses the training and experience required to administer cybersecurity functions; and 3.) has information security duties as their primary duty (primary is defined as greater than 50% of the employee's workload).
What steps are required to request a dedicated cybersecurity officer exception?
The cybersecurity officer will need to submit a form confirming they meet the exception requirements. Use the online
Local Government Cybersecurity Training & Awareness Program Exception Form to submit an exception request.
If elected officials of the local government organization do not have access to a local government computer system or database, are they required to complete cybersecurity training?
Yes, elected officials are required to complete cybersecurity training regardless of whether they have access to a local government computer system or database.
governing body defined?
As defined in Section 332 of Local Government Code,
governing body means a governing body of a municipality or commissioners court of a county, or another body acting in place of the municipal governing body or commissioners court.
Do part-time employees of local governments have to complete cybersecurity training?
If part-time employees have access to a local government computer system or database, then yes, they are required to complete training.
Do appointed officials of local governments have to complete cybersecurity awareness training?
No, the local government training requirements apply to employees and elected officials. However, ensuring that everyone has appropriate awareness of cybersecurity best practices can be beneficial to any organization.
Do substitute teachers have to complete cybersecurity awareness training?
For school districts, HB 3834 only requires annual training for employees and elected officials. Each district will need to make the determination of whether substitute teachers are considered employees or contractors. However, if the determination is that substitute teachers are contractors, the district may choose to have them take training since ensuring that contractors have appropriate awareness of cybersecurity best practices can be beneficial to any organization.
Our users took a certified training program, but took different modules than those listed on the certified list. How should we proceed?
If users took a training that didn’t include the required modules, there are a few options. 1) Users can retake the training, or take only the modules that weren’t included in their original training. 2) If all the required content was covered under the modules that the users took, document the rationale and keep this in the records for audit purposes. (If this option is chosen, make sure to include all the required modules next year.) 3) If the local government employs a dedicated information resources cybersecurity officer, consider submitting an exception request. Under this exception, the cybersecurity officer can choose the training program, and isn’t limited to the certified programs or modules.
Training Completion and Reporting Requirements
When does the annual training need to be completed?
State agencies must complete training by June 1 of each year. Local governments must complete training by June 14 of each year.
How will agencies report training compliance?
Agencies will certify their employee and contractor training compliance biennially in the Agency Security Plan. This will be done using the
Executive Sign Off Acknowledgment Form, which can be downloaded from the
Agency Security Plan Page of the DIR Website.
How can local governments track training compliance?
Local governments can track their compliance in any method they choose. DIR has also created a tool for local governments to have their employees self-report their training compliance by using Texas by Texas (TxT). For local governments using TxT, DIR will send reporting from the TxT application to each local government entity to verify training compliance. Organizations that wish to use TxT for employee self-reporting should indicate their interest by submitting the
House Bill 3834 Texas by Texas (TxT) Self-Reporting Form. More details and information about TxT will be provided to the organizations that plan to use TxT.
Note: Organizations who signed up for 2020 reporting will automatically be enrolled for future reporting cycles and do not need to resubmit the form.
How will local governments report training compliance?
After verifying employee training records (from TxT or otherwise), local governments will the
Cybersecurity Training Certification for Local Governments. The form is due by June 15 of each year. The form is required for all local governments, regardless of whether TxT is used for employee self-reporting.
Will certificates of training completion need to be submitted to DIR?
No, certificates of completion do not need to be submitted to DIR. Organizations should retain certificates, or other proof of completion, with their training records.
Will documentation of local governing body verification need to be submitted to DIR?
No, documentation of governing board verification does not need to be submitted to DIR. The governing body of a local government is required to: (1) verify and report on the completion of a cybersecurity training program by employees of the local government to the department; and (2) require periodic audits to ensure compliance. Local governments should retain documentation pertaining to this requirement with their training records. The
Governing Board Acknowledgment Form can be used as documentation, as desired.
Who can submit the Cybersecurity Training Certification for Local Governments?
The Cybersecurity Training for Local Governments can be submitted by whomever the local government authorizes. The authorized individual submitting the form will need access to their email account as they will be required to enter a confirmation code in order to finalize the submission.
If a local government does not have any employees that would be required to complete the training, does the entity need to submit any report to DIR?
DIR recommends that the entity still submit a report. If there are no employees that are required to take training, and any elected officials are not also employees (receiving a salary, etc.), then reporting is not required.