Microsoft offers Microsoft Master Services through this contract. Available services include: Premier Support Services (support account management, workshops, problem resolution support, support assistance; and, information services) and Technical Services (technicians and consultants). Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. Resellers are not available for this contract.
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Products & Services
This contract offers the following products and services. Please contact the Vendor for the latest information.
Technical Services
Commodity Codes
Commodity codes are standard classification codes for products and services. These codes come from the State of Texas NIGP Commodity book. Using these codes tells Procurement Services what kinds of items are purchased most, so we can build better contracts to serve your needs.
918-28 - Computer Hardware Consulting
918-29 - Computer Software Consulting
918-30 - Computer Network Consulting
920-45 - Software Maintenance/Support
920-47 - Support Services, Computer (Includes Computer Warranties)
Brands
Microsoft
Services
Unified Support
Contract Documents
Contract documents include all essential contract documents for your procurement file.