Contract Number

DIR-ESS-MSI-407

08/31/22
08/31/22
 

Vendor Information

12225759294
Non HUB
DIR-TSO-TMP-407
Active

Vendor Contact:

Chris Johnson

Phone: (512) 953-6895

DIR Contact:

Melissa Knezevic

Phone: (512) 475-4928

Contract Overview

Capgemini is the DIR shared services Multi-sourcing Services Integrator (MSI) for the State of Texas’ Shared Technology Services (STS) program. The MSI role is to integrate and manage the services of the Service Component Providers (SCPs), which currently include the following: • Five Data Center Services (DCS) technology services: Server, Mainframe, Network, Data Center and Print/Mail • Three Managed Application Services (MAS) technology services: Application Development, Application Maintenance and MAS Rate Card Resources • Three Managed Security Services (MSS) technology services: Security Monitoring and Device Management (SMDM), Incident Response and Risk and Compliance DIR expects the shared technology services program to include additional SCPs in the future. Capgemini provides a next-generation MSI digital platform utilized by the DIR shared technology services SCPs and customers. Additionally, Capgemini provides service level management, service desk support, constituent help desk support, program management, business continuity, disaster recovery testing and planning, marketplace functionality, performance analytics and financial management. Texas state agencies, public institutions of higher education, local governments and public school districts are eligible customers for the DIR shared technology services program.

Contract Details & Ordering Information

More Information

Visit this Vendor’s website to view the latest product, service, and pricing information.

More Information

Visit this Vendor’s website to view the latest product, service, and pricing information.

Getting Started

Through our various program areas, DIR helps State Agencies, local government, and other organizations save money with the purchasing power of Texas.

1 How it Works

2 Search Contracts

Search our 700+ contracts to find one that offer the products or services you need.

3 Order & Save

Order from the Vendor. DIR's discounts are a starting point—negotiate further to save more! See tips for procurement professionals.

Can't find what you're looking for?

Explore additional products and services offered through DIR.

All Products and Services

About File Formats

Some documents on this page are in the PDF format. Please download the Adobe Reader in order to view these documents.